XBert AI Small Business Account Executive

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. How You'll Make an Impact At Nextiva, we help businesses build amazing customer relationships, simplify the way they work, and create better customer experiences. We're looking for motivated, competitive sales professionals to help small business owners discover what XBert AI can do for their businesses. This isn't a traditional sales role with months-long deal cycles and multiple rounds of meetings. It's a fast-paced, phone-focused opportunity where your ability to connect with customers, ask the right questions, overcome objections, and confidently close makes the difference. You'll work primarily with inbound leads generated through digital marketing campaigns. These prospects have shown interest, but earning their business takes persistence, urgency, and strong sales instincts. You don't need a background in software or AI sales. We're more interested in your work ethic, ability to follow a proven process, and track record of turning conversations into customers. If you've succeeded in another high-volume selling environment, your experience could translate well here. What You'll Do • Turn Leads Into Customers: Work a high volume of inbound leads, connect with prospects quickly, and create opportunities to earn their business. • Close With Confidence: Lead focused sales conversations, uncover customer needs, handle objections, and confidently ask for the sale, with an emphasis on first-call conversion. • Sell Solutions That Matter: Help small business owners understand how XBert AI can improve customer responsiveness, reduce manual work, and support business growth. • Follow a Proven Sales Process: Work within established scripts, sales workflows, and expectations while bringing energy and authenticity to every conversation. • Compete for Every Opportunity: Stay persistent with prospects who are undecided, hesitant, or comparing alternatives. Know how to create urgency without sacrificing customer trust. • Stay Organized and Accountable: Manage assigned leads, document customer interactions accurately, and maintain disciplined follow-up. • Learn and Improve: Apply coaching, practice your sales approach, and continually improve your ability to connect with customers and close. • Use AI to Work Smarter: Explore AI tools that help you prepare for conversations, practice objection handling, communicate clearly, and improve productivity. What You'll Bring • Proven Sales Experience: At least one year of direct sales experience that includes personally closing sales, ideally in a high-volume, transactional environment. • A Closing Mindset