Jobs / United States / AI Digital Limited

AI Digital Limited

Client Service Team Assistant

Remote job · Remote · region not stated Posted today

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Skills this job asks for

CRMTriageAccounts receivableEnglishJira

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Where you can work from

Location not specified

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The company's headquarters is not the same as where you may work from. Visa sponsorship only matters if you would relocate; see below.

Visa sponsorship, if you would relocate

Sponsorship verdict

No sponsorship evidence yet

No government record and no wording either way. Not a refusal: ask the recruiter.

  • No government sponsor record hereThis employer does not appear with approvals in the government data SponsorApply holds.
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area.
  • Confirmed live todayWhen a source last listed this job as open.
Details and sources
No salary bar for this route
H-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.

US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).

A verdict summarises public evidence. It is not legal advice and never a guarantee: the employer and the immigration authority decide. Sign in to factor in where you can already work.

Before you apply

Sponsorship unknown

No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.

These come from the posting’s own wording. Read the original listing to confirm. See better-fit alternatives →

About the role

Role responsibilities : • NetSuite (ERP/CRM) Administration: Serve as the primary admin for NetSuite (client data and categorization, sales orders). Overall QA for NetSuite client info, handling all NetSuite pieces that cannot be automated based on media plans. • Client Support & Comms : Participate in customer onboarding calls and other client-facing meetings in a “scribe” capacity. Triage client requests (payment, paperwork, notary needs) to Finance, Ops, Legal and other teams. • Client Paperwork Organization: Keep all signed client paperwork and materials organized in Google Drive with a consistent taxonomy across all pods. • Billing & Accounts Receivable Triage: Act as the primary liaison between Clients and Finance for resolving invoice disputes, prepay invoices and delayed payments, shielding CSMs from back-and-forth collection emails and constant inquiries from Growth team around invoices sent/paid. Role requirements : • Central and South America-based • Fluent in English — must be comfortable communicating with internal and external stakeholders • Organized with extreme attention to detail • Experience with Asana, Jira, monday.com or other task management software • Experience in client-facing or project manager/coordinator roles is a huge advantage

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