Supply Chain & Operations Manager - LATAM

Headquarters: Mexico City, Mexico URL: http://superspeciosa.com Location: Fully remote, based in Colombia, Mexico, or Argentina Compensation: USD $2,500-$4,500 per month ($30,000-$54,000 annually), depending on relevant experience Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m. U.S. Eastern Time, with some flexibility Reports to: CEO, working closely with the COO Commitment: Full-time; no direct reports Openings: One; start as soon as practical About us Super Organics is a portfolio of wellness and supplement brands based in Fort Lauderdale, Florida, including Super Speciosa, a kratom brand. We work with a globally distributed team and affiliated manufacturing and fulfillment operations, with a focus on quality, transparency, and reliable execution. About the role We are hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping. You will build practical planning tools and independently follow through with manufacturers, suppliers, and warehouse teams. You will also coordinate packaging artwork, product launches, and brand-side quality workflows. This role requires clear communication, sound judgment, and the ability to turn sales and inventory data into timely decisions. Inventory planning and purchasing • Build and maintain SKU-level forecasts and replenishment plans using sales history, subscriptions, promotions, growth, and seasonality. • Account for usable inventory, quality holds, raw-material specifications, open orders, testing time, production lead times, minimum orders, and safety stock. • Identify stockout risks early, recommend actions, and balance availability against working capital and excess inventory. • Create purchase orders and track quantities, delivery commitments, receipts, remaining balances, and invoice discrepancies. Manufacturing and supplier accountability • Serve as the brand's operational contact for affiliated manufacturing teams, external manufacturers, and packaging suppliers. • Obtain clear commitments for production, quality release, pricing, quantities, and delivery dates; follow up and escalate risks promptly. • Coordinate production priorities, new product launches, reformulations, and transitions with internal teams. • Maintain a clear record of confirmed commitments, open issues, accountable owners, and next actions. Packaging, sourcing, and cost savings • Source and compare domestic and international packaging suppliers, including suppliers in Asia, based on total landed cost, quality, lead times, and minimum orders. • Coordinate designers, printers, suppliers, and manufacturers to complete artwork and packaging on time. • Maintain approved specifications, artwork versions, proofs, and production files; verify that each run uses the correct materials. • Measure realized savings after freight, storage, inventory, and service tradeoffs. Quality and compliance • Own operational follow-through for brand-side quality and compliance, including documented product release, hold, and disposition decisions within approved procedures and decision authority. • Apply familiarity with dietary supplement cGMP, including 21 CFR Part 111, to supplier documentation, product specifications, and outsourced manufacturing responsibilities. • Coordinate testing and documentation review, label compliance reviews, and final artwork approval, involving qualified quality, regulatory, or legal expertise when needed. • Maintain lot traceability, complaint records, and recall readiness; coordinate investigations, corrective actions, and customer-facing recall execution with the appropriate teams. • Ensure manufacturers and warehouses act on the correct produc