Record Retrieval Specialist - West Orlando

Become a part of our caring community   The Medical Record Retrieval Specialist (Risk Adjustment Representative 2) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. • Live in the Greater Orlando area • Ability to travel throughout the assigned Central Florida territory, including Orange, Osceola, Lake, Sumter, Marion, and surrounding counties. Duties and Responsibilities   • Travel up to 50% of the time in Orange, Osceola, Lake, Sumter, Marion, and other surrounding counties in FL with the possibility of occasional overnight stays. • Travel up to a week at time to surrounding counties near Jacksonville, based on business needs. • Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals. • Visits to physician offices in a timely, efficient manner to meet all deadlines. • Answering phones, electronically faxing, internet search and email utilization. • Research and updates site information by utilizing CarePlus internal systems. • Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information. • Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution. Use your skills to make an impact   Required Qualifications   • Reside in the Greater Orlando area. • 1 or more years of Telephonic environment experience and/or customer service in an office setting. • Proficiency in Microsoft Office Word and Excel. • Ability to travel locally up to 50% of the time. • Ability to travel overnight occasionally within the region. • Must have reliable car transportation. • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems. • This job is part of Humana's Driver safety program and therefore requires an individual to have a valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and requires running a Motor Vehicle Report as part of the background check process. Preferred Qualifications   • 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting • Knowledge and experience in managed care • Medical terminology • Experience in EMR (Electronic Medical Records) systems • Medical Record retrieval experience • Bilingual English and Spanish • Healthcare experience  Additional Information • Hours 8am-5pm, could be earlier depending on travel/provider office. Hours subject to change based on business needs. Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called Hirevue to enhance our hiring and decision-making ability. Hirevue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Text/Video Prescreen : Shortly after submitting your application, you may receive both a text message and email requesting you complete prescreen questions with either yes or no answers. The text message may arrive prior to the email. If you prefer to answer via computer or tablet, wait for the email. Interviews : Some candidates will be invited to interview. If so, the recruiter will send an invitation through Hirevue to schedule a day and time. Offers: Finalists from the interview will be contacted by a recruiter to discuss the offer and benefits for the job. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ab