REWS Business Operations Analyst

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. REWS Business Operations Analyst (5) Location: San Francisco  About Real Estate and Workplace Services: The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work. Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging. As customer zero of Salesforce's own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences. The Experience: The REWS Business Operations Analyst will support the Business Operations team and executive office within Real Estate and Workplace Services (REWS). The role reports to the Vice President of REWS Business Operations & Strategic Initiatives and Chief of Staff to the EVP, and is responsible for coordinating leadership priorities, supporting cross-functional projects, and maintaining operational processes and resources that drive organizational effectiveness. The ideal candidate is highly organized, proactive, and adaptable, with sound judgment, strong communication skills, and a can-do attitude. They bring a collaborative, hands-on approach, are willing to roll up their sleeves on tasks big and small, and serve as a force multiplier for the team. What you'll Actually Be Doing: Business Operations & Project Management Support (60%) • Support cross-functional projects: Coordinate the execution of executive-level projects, managing timelines, deliverables, and stakeholder engagement to ensure progress against key priorities. • Maintain business operations resources: Develop and enhance leadership dashboards, reporting tools, shared resources, and knowledge management systems to support organizational effectiveness. • Drive process improvements: Partner with cross-functional teams to standardize processes, identify opportunities for improvement, and support more efficient ways of working across REWS. • Leverage AI and automation: Utilize AI tools and automation to streamline workflows, reduce manual processes, and increase operational efficiency. Executive & Administrative Operations (40%) • Provide executive administrative support: Support the day-to-day operations of the REWS executive office, ensuring seamless coordination of leadership priorities and activities. • Coordinate executive engagements: Partner with Executive Assistants and cross-functional stakeholders to support executive briefings, meeting preparation, and leadership engagements. • Support leadership meetings and events: Assist with planning, preparation, and execution of leadership meetings, offsites, Town Halls, employee engagement activities, and key organizational events, including onsite setup, logistics, and food and beverage coordinati