Account Executive, SMB – Slack

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience AI is moving from something businesses experiment with to something that fundamentally changes how teams operate, make decisions and serve their customers. Salesforce is leading that shift with Agentforce — our platform for building and deploying AI agents — alongside Slack, Customer 360 and the world's leading CRM platform. We're looking for an Account Executive, SMB – Slack to join our Auckland team and help businesses unlock the next generation of productivity through AI. You'll work with SMB customers to understand where AI can make a real difference across their business — from automating repetitive work and surfacing insights, to connecting people, data and AI agents in the flow of work. This is a full-cycle new business sales role for a commercially driven seller who is excited by AI, thrives in a fast-paced environment and knows how to turn customer challenges into compelling business outcomes. What You'll Actually Be Doing • Own the full sales cycle across a portfolio of SMB customers, from prospecting and discovery through to negotiation and close. • Engage business leaders to understand how their teams work today and identify opportunities where AI, automation and collaboration can create measurable impact. • Lead conversations around the future of work and demonstrate how Slack, Salesforce and Agentforce can work together to transform productivity. • Help customers understand how AI agents can augment their teams, automate workflows and enable employees to focus on higher-value work. • Connect customer business priorities to the broader Salesforce platform and demonstrate the value of a unified approach to CRM + Data + AI + Slack. • Develop and execute a territory strategy focused on creating new pipeline and winning new SMB customers. • Generate pipeline through outbound prospecting, account-based selling, inbound opportunities, partners and Salesforce ecosystem relationships. • Run high-quality discovery with decision-makers and build a strong understanding of their business, technology environment and strategic priorities. • Deliver compelling, outcome-led pitches and collaborate with Solution Engineers to demonstrate the value of Slack and Agentforce. • Manage complex opportunities through the full sales cycle, navigating multiple stakeholders and building executive alignment. • Negotiate and close new business while consistently achieving and exceeding quarterly revenue targets. • Partner closely with Sales Development, Solution Engineering, Customer Success, Marketing, Partners and Salesforce Account Teams. • Identify opportunities where Slack and Agentforce can complement existing Salesforce investments or introduce customers to the broader Salesforce ecosystem. • Build relationships with business and technology leaders and become a trusted advisor on AI-powered ways of working. • Maintain accurate forecasting, opportunity management and pipeline hygiene through Salesforce. You'r