Product Manager, AI Applications

Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: • Creating custom AI applications that will impact millions of citizens • Generating high-quality training data for national LLMs • Upskilling and advisory services to spread the impact of AI We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions for government and government-backed customers across the Middle East. The ideal candidate has deep experience building AI/ML applications, thinks strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds, and has a strong understanding of software engineering principles and practices. You will own large AI projects end to end, working directly with customers and leading a cross-functional team of engineers, MLEs, and operators to deliver solutions that drive meaningful impact for our customers and significant revenue for our business. You will: • Lead design workshops with clients to define custom AI solutions • Scope new AI application use cases across government entities, and turn them into a clear roadmap, phasing, and success metrics • Build MVPs and demos to validate ideas quickly, and take the best of them to production • Lead cross-functional development with diverse stakeholders (Engineering, MLE, Operations, and Go-to-Market) • Engage consistently with end users to gather feedback and ensure we are prioritizing effectively • Scope model evaluation sets and performance requirements, review results, and iterate on the solution • Stay up to date with the latest research in applied AI and training custom LLMs • Give regular progress updates to the client and Global Public Sector leadership Ideally, you’d have: • 4+ years of experience building products, including 1–2+ years building AI-powered products in production • Strong technical background (STEM degree) and/or experience building technical software products • Hands-on experience with LLMs and applied AI, and a strong understanding of generative AI in enterprise settings • Sharp product sense and customer instinct: the conviction to take a position and defend it, and the judgment to change it when the evidence says so • Comfort with client-facing work and the pace and ambiguity of a forward-deployed team • Experience with vibe coding tools (e.g., Replit, Lovable, Bolt) and design tools (e.g., Figma, Canva, Miro) • Exceptional leadership, presentation, and communication skills, with the ability to influence cross-functional teams Nice to haves: • Proficiency in Arabic, both written and spoken • Coding experience (Python) • Prior experience as a founder, founding engineer, or forward-deployed PM • Experience working with government or GCC customers PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why w