Manager, Compliance Strategy & Ops

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role eBay’s Compliance organization address key regulatory, compliance, and operational requirements impacting eBay’s platform, customer and seller experiences, and business operations. The team works closely with partners across Product, Legal, Compliance, Risk, Trust, Operations, Customer Support, Analytics, and Finance, to deliver solutions that balance regulatory obligations, customer and seller experience, and operational scalability. The impact of this work is significant, helping eBay strengthen compliant operations, reduce risk, and scale sustainably in an increasingly complex and evolving regulatory environment! We’re looking for a Manager, Compliance Strategy & Operations to support key vertical functions within eBay’s compliance portfolio. Reporting to the Director of Strategy and Operations, you will join a team of managers who each serve as the primary operations support resource for specific vertical leaders. This role sits at the intersection of planning, operations, and cross-functional coordination. You will support the operating mechanisms that enable the organization to track priorities, coordinate across teams, follow up on action items, and maintain operational visibility for team leads. The role requires structured thinking and diligent execution. You will assist with planning cycles, day-to-day operational task tracking, cross-functional coordination, and routine reporting. Success in this role requires strong organizational skills, adaptability, a collaborative mindset, and the ability to turn guidance into clean, actionable follow-through. What you’ll do • Provide operational support for assigned vertical compliance teams, assisting with day-to-day vertical operations, vendor tracking, invoice processing, and purchase order management. • Partner across Compliance, Finance, Analytics, and regional teams to ensure key compliance priorities, dependencies, and decisions are reflected in broader business plans and roadmaps. • Consolidate vertical financial data, vendor expenses, and resource tracking inputs into regular team budget reports and operational updates. • Support annual and quarterly planning cycles for vertical functions by organizing schedules, populating standardized cross-vertical templates, and gathering inputs. • Log and track key risks, action items, dependencies, and operational gaps across initiatives, helping follow up with owners to ensure timely resolution. • Help identify routine process improvements, maintain documentation and playbooks, and utilize modern digital and AI productivity tools to boost daily efficiency. • Support efforts to improve internal enablement, especially where compliance requirements need to be clearer, more scalable, and easier to operationalize. What you’ll bring • 3-5+ years of experience in business operations, compliance operations, project coordination, or a related individual contributor role, ideally within technology, e-commerce, or marketplaces. • Hands-on experience supporting operational workflows or project tracking, with s