Informatics Manager - Risk Adjustment

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Summary In this role, you will support the strategy, oversight, and valuation of vendors serving Medicare and Medicaid risk adjustment programs. The position evaluates vendor capabilities and performance, develops financial and return-on-investment analyses, and uses data to forecast revenue impact and identify risks and opportunities. It partners with business, technical, and regional stakeholders to translate risk adjustment requirements into effective vendor solutions, governance routines, and performance measures. The role also presents valuation findings, recommendations, and escalation items to senior leaders while promoting compliant, accountable, and analytically driven decision-making. What you will do • Support vendor management teams and regional stakeholders with vendor strategy, selection, contracting, onboarding, performance management, and issue resolution for Medicare and Medicaid risk adjustment programs • Develop and maintain vendor valuation methodologies that quantify financial opportunity, return on investment, operational impact, and performance against contractual commitments • Evaluate vendor capabilities, data quality, coding accuracy, submission readiness, scalability, and alignment with enterprise risk adjustment objectives • Establish scorecards, key performance indicators, and governance routines to monitor vendor performance • Use technology and programing skillsets to oversee data, reporting, and analytics needed to assess risk adjustment performance, forecast revenue impact, reconcile results, and identify emerging opportunities or risks • Translate Medicare and Medicaid risk adjustment requirements into clear business, data, and technology specifications for internal teams and external vendors • Develop, maintain, and execute analytics and AI-enabled capabilities that improve vendor oversight, valuation accuracy, operational efficiency, and decision-making while maintaining accountability • Design and maintain documentation for vendor processes, data flows, and valuation models • Present vendor performance, valuation findings, recommendations, and escalation items to senior leaders and governance forums   Required Qualifications • 3+ years of relevant experience in healthcare analytics, risk adjustment, vendor management, financial analysis, or an equivalent combination of experience • Working knowledge of Medicare Advantage, Medicare Part D, Medicaid, and state-specific risk adjustment programs • 2+ years of experience with SQL and/or Python for data analysis, validation, reconciliation, and performance measurement • 2+ years of experience with business intelligence reporting tools such as Amazon Quick, Tableau, or Power BI • Strong problem-solving, decision-making, planning, execution, collaboration, and stakeholder management skills   Preferred Qualifications • Experience with Medicare Advantage, Part D, Medicaid, or state risk adjustment models, data submissions, reconciliation, and revenue forecasting • Experience evaluating and managing risk adjustment vendor performance • Experience developing vendor valuations, financial forecasts, sensitivity analyses, and return-on-investment assessments • Experience with contract performance measures, procurement processes, vendor scorecards, and executive governance • Experience