Staff Software Engineer, Agentic Platform

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 2 million members globally and rapidly growing • Over $300 million raised in funding • 3,000 Tideans globally • Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg We are hiring across multiple locations India: Hyderabad, Delhi NCR, Bengaluru Europe: London, Serbia, Sofia, Lithuania, Berlin ABOUT THE ROLE Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact. We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction. As a Staff Engineer you’ll: • Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration • Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most • Work with product, data, platform, and security teams to productionise shared AI capabilities • Design services that are reliable, secure, observable, and easy for other teams to adopt • Help shape reusable engineering patterns for AI-enabled workflows WHAT WE ARE LOOKING FOR: • Strong backend or platform engineering experience in production environments. • Good judgement across APIs, distributed systems, cloud infrastructure, and service design. • Experience integrating internal and third-party platforms. • Comfort working in ambiguity and turning emerging needs into robust platform components. • Strong focus on quality, reliability, and developer usability. • Experience with AI infrastructure or orchestration is helpful, but not essential. • Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential. • Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories Our Tech Stack: • Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) • Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable • Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) • Docker, Terraform, EKS used by the Cloud team to run the platform • DataDog and Rollbar to keep it running • GitHub with Sonarcloud, Semgrep