UX Research Manager, Payments
Stripe · 🇨🇦 Canada
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThis employer appears on Canada’s positive-LMIA employer list. Source: Positive LMIA employer list (Employment and Social Development Canada).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeCanada has no single salary bar: the employer usually needs a positive LMIA. Pay at or above the provincial median wage + 20% (e.g. C$36.92/h in Ontario) puts it in the high-wage stream. Source: https://www.canada.ca/en/employment-social-development/services/foreign-workers/median-wage.html, rules effective 2026-07-17.
- Confirmed live todayWhen a source last listed this job as open.
Canada: Express Entry no longer awards ranking points for job offers (since 25 Mar 2025); a job offer still counts toward Federal Skilled Worker eligibility.
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Sponsor Radar — Stripe
This employer appears on Canada’s positive-LMIA employer list. Source: Positive LMIA employer list (Employment and Social Development Canada).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Stripe →
About the role
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Research at Stripe Stripe’s mission is to increase the GDP of the internet and expand economic access globally. We design tools and infrastructure to help our users start, run, and scale an online business from anywhere in the world. We believe there are too many barriers to doing business on the internet and that opportunities are not equally distributed around the world. We also believe that building and growing a business online is a problem rooted in code, language, and design, not finance. That’s where you come in. We’re looking for an experienced UX Research Manager to join our growing UX Research team and help build, coach, and mentor a growing and highly skilled group of researchers. About UX research and the role The UX Research team is part of Stripe’s Design team. It works across brand and product initiatives to deliver products and experiences that meet user needs. Since Stripe’s main audience is people who build products, we take pride in creating user-friendly, user-focused experiences. In addition to conducting primary research, we enable other Stripes, including engineers, product managers, designers, and operations teams, to learn and apply research skills to global problems. You will help shape research as a core competency across Stripe and define how we put users first in our research. What you’ll do As a UX Research Manager, you will use your people-management and research expertise to lead a team of researchers that collaborates with product teams on core Payments and Risk products to build insight-driven product experiences. Core Payments includes Stripe’s in-person and online payment capabilities, checkout suite, Radar, and smart solutions that help businesses achieve optimal payment performance while balancing regulatory requirements, conversion, costs, and fraud considerations. You will report to the Head of Research. Responsibilities • Lead, manage, coach, and mentor a team of researchers conducting mixed-methods research throughout the product-development process for Stripe’s Payments and Risk product pillar. • Lead initiatives and guide the research team through artificial intelligence (AI) transformation in its internal processes, how it conducts research for Stripe users, and how it supports the changing needs of product partners. • Share research insights that deepen Stripe’s understanding of user needs and identify opportunities to meet those needs. • Grow the team to meet Stripe’s needs while developing individual contributors to deliver impactful, actionable research studies. • Partner with Design and Stripe leadership to determine how to best use user research at Stripe and deepen our understanding of users. • Work as a strategic partner to business leads, product managers, design leaders, and Stripe leadership. Define long-term strategy and short-term tactics for products by grounding decisions in user needs and insights. • Prioritize research needs and approaches across multiple workstreams. Select the right project, scale, and scope at the right time, and deliver actionable insights. • Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that support tactical research. • Partner closely with other res