Jobs / United States / PeopleCert UK Ltd
Online Exams & Customer Experience Assistant - English Speaking (Nicosia Based)
PeopleCert UK Ltd · 🇺🇸 Nicosia, Nicosia, Cyprus
Sponsorship verdict
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No government record and no wording either way. Not a refusal — ask the recruiter.
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- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Sponsor Radar — PeopleCert UK Ltd
This employer does not appear with approvals in the government data SponsorApply holds.
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About the role
Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact! As an Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following: Customer Service: • Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone. • Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process. Online Proctoring: • Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms. • Enforce exam rules and protocols to maintain the integrity of the certification process. • Handle any technical or procedural issues that may arise during exams. Back-Office Exam Operations: • Execute administrative tasks related to exam registrations, scheduling, and result processing. • Maintain accurate and up-to-date records in our systems, ensuring compliance with established procedures and standards. • Collaborate with cross-functional teams to streamline processes and improve operational efficiency. General Duties: • Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results. • Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones. • Ensure their work and presence is aligned with company’s values “Quality - Passion - Integrity – Innovation,” at all times What we look for: • Bachelor’s degree any discipline will be an asset • Previous experience in similar position/ function will be considered as an asset • Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage • Passionate with Customer Satisfaction • Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). • Advanced computer literacy is required. ECDL Advance level certification would be considered a plus. • Excellent interpersonal, verbal, and written communication skills. • Well organized, self-driven, flexible and able to work in a high-volume, fast- Internal paced, and deadline-driven environment • Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays). What we offer: • Monthly Bonus upon Performance 💳 • Work in an international, dynamic and fun atmosphere • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 • Complimentary coffee and tea in all our premises ☕ • Huge learning experience in using best practices and global environment • Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything