Jobs / United States / Mongodb INC
Senior Product Manager, Post Sales
Mongodb INC · 🇺🇸 Austin; New York City; Palo Alto; Seattle
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 93 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Mongodb INC paid sponsored hires in similar roles3 certified filings for “Senior Product Manager” (Data Scientists) in NY: $91k–$170k, median $109k. Most were filed at wage level I (33%) — 1 lottery entry, ≈15% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Mongodb INC
The US Department of Labor certified 93 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Mongodb INC →
About the role
The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional Services. As a Senior Product Manager on the IT GTM team, you will own the product strategy and roadmap for post-sales technology platforms, including CRM, Service Cloud, support operations, customer portals, AI-enabled support capabilities, and enterprise integrations. You will partner with business and engineering leaders to define product vision, prioritize investments, and deliver scalable solutions that improve customer and agent experiences, drive operational efficiency, and support business growth. We are looking to speak to candidates who are based in Palo Alto, New York City, Seattle, or Austin for our hybrid working model. Responsibilities Domain Expertise • Proven experience modernizing Technical Support platforms, including workforce planning, workflow automation and optimization, customer and partner collaboration and i, and knowledge-sharing solutions • Strong understanding of end-to-end support user journey, including case creation and management, omni-channel case routing, prioritization, system integrations, and AI-driven proactive customer engagement • Extensive knowledge of integration patterns across Salesforce Sales Cloud, Service Cloud, external support portals, and analytics platforms to deliver seamless customer and agent experiences • Broad understanding of the post-sales ecosystem spanning Professional Services, Technical Support, and Customer Success, with the ability to design solutions that optimize cross-functional workflows • Understanding of expertise in customer and support agent journeys, support processes, and operational workflows, with a track record of leading large-scale digital transformations and delivering custom solutions that address complex business challenges • Expertise in building and scaling technology solutions for Customer Support, Customer Success, and Professional Services organizations Product Strategy & Vision • Translate business strategy, customer needs, and operational priorities into scalable, platform-based product capabilities • Partner with business and engineering leaders to align product investments with enterprise architecture, security, governance, and platform standards • Develop clear product requirements (PRDs), prioritize roadmaps, define measurable success metrics, and drive adoption through data-driven decision making • Balance short-term business priorities with long-term platform strategy to maximize customer value, operational efficiency, and business impact • Champion a product-led mindset by continuously incorporating customer feedback, operational insights, and market trends into product evolution Stakeholder Engagement • Partner with Customer Org and identify opportunities • Represent the voice of the user, ensuring solutions address real operational challenges • Communicate priorities, trade-offs, timelines, and progress clearly to stakeholders and leadership • Build strong partnerships with engineering teams, architects, and external vendors Roadmap & Delivery • Own and maintain the product backlog and roadmap, prioritizing work based on business impact and technical feasibility • Collaborate closely with engineering teams in an Agile environment to plan and deliver product releases • Balance new feature development with platform improvements and technical debt • Ensure smooth product delivery by managing cross-team dependencies and aligning stakeholders Adoption & Change Management • Partner with enablement and change management teams to drive adoption of new GTM capabilities • Communicate product changes