Administrative Business Partner

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About the role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Administrative Business Partner to join our team . This is a Hybrid role based out of our Escazú office 3 days per week, reporting to the SVP, Global Customer Support . Our general and administrative teams help support and scale our company, providing a strong foundation for growth across our workforce, culture, financial operations, and global infrastructure . Put your passion, drive, and expertise to work with the world's cloud security leader . What you’ll do (Role Expectations) • Oversee executive calendars, prioritize tasks, resolve scheduling conflicts, and ensure smooth coordination of meetings and engagements • Plan internal and external meetings, All Hands, and events, managing logistics like conference rooms, catering, and preparation of materials • Submit monthly expense reports, process reimbursements, and coordinate domestic and international travel with fully detailed itineraries • Handle sensitive matters discreetly while upholding confidentiality in all administrative tasks • Maintain and update org charts, directories, and team initiatives like competitions and recognition programs for alignment and effective implementation Who You Are (Success Profile) • You thrive in ambiguity. You are comfortable building the path as you walk it, seeing dynamic and changing environments as an opportunity to construct something meaningful. • You are a problem-solver. You seek out challenges with high energy, taking pride in delivering solutions to complex problems that drive meaningful business impact. • You are customer-obsessed. You build deep empathy for internal and external partners, anchoring every operational decision in solving real-world challenges to ensure collective success. • You operate with urgency. You maintain a high bias for action and a relentless focus on execution, understanding that speed and quality go hand in hand in a high-growth environment. • You are resilient and adaptable. You view change as an opportunity, maintaining composure, focus, and a steady hand through evolving priorities and high-pressure situations. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 2+ years of experience providing executive-level administrative support • Proven ability to schedule and coordinate complex internal and external meetings, events, and logistical arrangements • Proficiency in tools such as Zoom, Outlook, Word, PowerPoint, Google Suite, and expense reporting platforms like Coupa • Strong organizational skills with the ability to manage multiple priorities,

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