Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta INC · 🇨🇦 Toronto, Ontario, Canada
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About the role
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the visionary force behind the core infrastructure, consumption models, and platform capabilities that power Auth0’s immense global scale. You will own the multi-year strategy for critical platform pillars, with a heavy emphasis on redefining our rate-limiting and platform consumption frameworks. As a Principal product leader, you will navigate multi-dimensional scaling challenges (including the paradigm shift of autonomous AI agents), influence executive stakeholders, and ensure our platform remains the most resilient, secure, and performant identity solution for the world’s largest enterprises. What You’ll Do • Drive the Long-Term Platform & Consumption Strategy: Define and own the multi-year roadmap for Auth0’s core infrastructure. Align deeply technical platform architecture with broader business objectives, Go-To-Market strategies, and overarching revenue goals. • Spearhead the Strategic Evolution of Rate Limits & Monetization: Transform rate limits from a protective mechanism into a core business strategy. Pioneer dynamic consumption models, proactive policy-aware observability, and intelligent throttling strategies that align platform costs with customer value, reduce escalations, and unlock new SKUs. • Architect Global Cloud Resilience & Scale: Champion overarching initiatives for cloud architecture, including Tierless private cloud transitions, Geo HA failover mechanisms, and service-only failovers to guarantee "four nines" reliability while optimizing infrastructure COGS. • Define the Future of AI Agent Identity & MCP: Lead the industry-level infrastructure strategy for Model Context Protocol (MCP) enablement. Define the standards for how autonomous LLMs and AI agents securely authenticate, consume platform resources at scale, and invoke APIs without destabilizing core human-identity traffic. • Lead Cross-Organizational Alignment: Serve as the strategic bridge between Engineering, Architecture, Security, and Go-To-Market leadership. Influence without authority across multiple domains, driving consensus among senior engineering leaders and C-level executives. • Champion Compliance as a Market Differentiator: Ensure infrastructure strategies proactively anticipate stringent global security frameworks , turning security and compliance by design into a competitive advantage for enterprise sales. What You Bring • Experience: 8–10+ years of product management experience, with at least 3+ years operating at a Principal, Group, or Lead level. Extensive experience managing highly complex, high-scale infrastructure, platform, or deeply backend products at an enterprise SaaS company. • Strategic Domain Expertise: Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and infrastructure monetization. Proven track record of turning technical constraints (like rate limits and data streaming) into customer-facing value and revenue drivers. • AI & Next-Gen Tooling Vision: Forward-looking expertise in the Model Context Protocol (MCP), agentic workflows, and securing high-velocity machine-t