Senior Manager, Project Management

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About the role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager, Finance Transformation to join our team. This is a hybrid role, reporting to the Senior Director, Finance Transformation in the Finance department. The Senior Manager, Finance Transformation – Order to Cash exists to turn our global quote-to-cash function into a strategic advantage. This role will define and deliver a touchless, AI-enabled O2C operating model that connects every step from contract booking to cash collection across global operations. By removing manual hand-offs, building controls into automated and agentic workflows, and standardizing processes across regions, the role will speed up deal bookings, improve revenue recognition and billing accuracy, and allow Finance to scale with the business without adding headcount at the same rate. What you’ll do (Role Expectations) • Define and drive the global O2C vision, improve the service delivery model, and establish a multi-year transformation roadmap covering quote-to-cash aligned with strategic KPIs • Lead touchless finance and agentic AI adoption by designing and deploying automation and AI agents across order validation, invoicing, revenue recognition, cash application, collections, and dunning with human-in-the-loop checkpoints • Standardize processes and systems globally, harmonizing O2C processes across regions and partnering with Business Systems on ERP, CPQ, billing, and AR platform roadmaps • Build SOX-ready automated controls, maintain contract and billing data alignment with ASC 606 revenue requirements, and prepare the function for global e-invoicing and indirect tax mandates • Drive cross-functional adoption and alignment across Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing, and Revenue Operations teams Who You Are (Success Profile) • You act like an owner, driven by a passion for the mission and a bias for action, seamlessly navigating between high-level strategy and hands-on execution to achieve high-impact outcomes. • You are a high-trust collaborator who is ambitious for the team, actively giving and receiving candid, respectful feedback to earn trust and accelerate performance. • You possess a true growth mindset and a passion for continuous development, actively seeking feedback to elevate your impact and support your teammates. • You bring positive, constructive energy to complex challenges, inspiring your team with a 'can-do' attitude focused on practical solutions. • You operate with urgency and a relentless focus on execution, delivering high-impact results quickly in a fast-paced environment.x What We’re Looking for (Minimum Qualifications) • Proven experience delivering process automation in finance operations, with exposure

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