Digital Marketing Analyst

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience You'll join the Agentforce Service PMM team, where product marketers craft the messaging, campaigns, and content that move people from first click to closed deal for Agentforce Service and Field Service. As a generalist content marketer, you'll get broad exposure across digital, social, campaigns, content, and events, and the chance to build a well-rounded marketing skill set early in your career. This is a hybrid role with three days in office each week. What You'll Actually Be Doing • Author SEO articles and web content that drive organic traffic and support our AI-optimized content strategy • Write and edit copy across web, social, email, campaign assets, and more • Publish content directly in Page Builder and manage the end-to-end publishing workflow • Develop content deliverables for campaign and ABM execution - one-pagers, landing page copy, nurture emails, and targeted assets - in partnership with PMM and campaign strategists • Contribute to event marketing, including pre/post-event content and on-site support as needed • Monitor social performance and contribute ideas to improve engagement • Support digital marketing initiatives including landing pages, paid content, and web updates • Edit video content for social, web, and campaigns • Collaborate with creative and production teams to deliver polished, on-brand multimedia assets • Partner closely with demand gen, campaigns, digital, product marketing, and events teams, flexing across the marketing org as priorities shift • Support agency and freelance relationships as needed • Use performance data and SEO insights to inform content decisions, and help track and report on content impact across owned channels • Assist with competitive and audience research to surface content opportunities You're Our Person If... • You have 1-2 years of experience in content marketing, digital marketing, or a closely related role • You have strong writing, editing, and proofreading skills across formats and audiences • You have some experience authoring content (blog posts, articles, web copy) and an interest in learning organic search and AI-generated answer optimization (SEO, AEO) • You're comfortable using data and analytics to inform content decisions • You have experience contributing to organic social media content • You've used AI tools (e.g., Gemini, Claude, Slackbot) to help produce content • You can manage multiple projects at once and collaborate effectively across teams Even Better If... • You have exposure to a web content management system (WEM/CMS/Page Builder experience a plus) • You have video editing skills and a background producing content for social or web • You have a background in B2B SaaS or enterprise technology marketing, including familiarity with Salesforce products or other SaaS platforms • You're familiar with review platforms such as G2, TrustRadius, or Gartner Peer Insights and how they factor into buy

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