Sr Engagement (Project, Delivery) Manager - Higher Education & Nonprofit

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About the role

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Workday is the leader in enterprise-class, software-as-a-servic​e​ (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations. As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements. About the Role As an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager, through building key relationships with the client executive leadership and implementation team(s), will drive the implementation from planning through multiple moves to production.  In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably. What you’ll be doing: • Project manage one or more Workday product implementations concurrently • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW • Provide guidance and mentoring to Professional Services resources working on your implementations • Ensure projects are properly planned and staffed • Manage and measure project performance using appropriate tools and techniques • Perform risk management to minimize project risks • Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes • Present at Executive Steering Committee meetings • Ensure the client takes advantage of Workday best practices • Be a liaison for Professional Services when interacting with sales and/or development • Identify opportunities to position other service offerings

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