Jobs / Singapore / Mastercard International Incorporated
Managing Consultant, Innovation Consulting
Mastercard International Incorporated · 🌍 Singapore
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Sponsor Radar — Mastercard International Incorporated
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Innovation Consulting Managing Consultant, Innovation Consulting Facilitator / Product Innovation Manager, Singapore Mastercard Digital Labs is a global innovation practice that turns ideas into launched products. We deliver design sprints, prototype builds, product strategy and innovation culture programmes for issuers, acquirers, merchants and platforms, combining design thinking, agile delivery and Mastercard's product and network expertise. Digital Labs supports customers and partners with innovation and R&D consultation, delivering customised programmes, products and support tailored to client specific business challenges. Our work spans the full commerce agenda, from consumer and SME propositions to card and cash flow products, super apps, loyalty and digital infrastructure, with a growing frontier in emerging technology including agentic commerce and regulated digital assets such as stablecoins. Recent engagements give a sense of the range: differentiated SME card propositions launched with regional banks, multi engagement product transformations spanning B2B payments and SME super apps, agentic commerce platforms built with global device manufacturers, and regulated bank issued stablecoin models developed with market leading issuers. The Role This is a sprint leader and innovation role for Digital Labs in Asia Pacific. You will design and facilitate product and process engagements for clients and internal stakeholders, and own their delivery end to end. The role demands a confident, experienced facilitator with real depth in three core disciplines: ideation methodologies, rapid prototyping and design sprints, and agile product management. You will be a lead advocate for innovation across Mastercard's customer base and one of the faces of Digital Labs externally in Asia Pacific and globally. Questions to consider: • Are you passionate about product innovation and keen to work with some of the world's biggest brands to build prototypes and lift their innovation culture and methods? • Are you a world class facilitator who can hold a room of C suite executives, risk officers and engineers in the same conversation and get them to a decision by 5pm? • Does playing the playmaker role for teams building leading edge solutions excite you? • Can you think on your feet, create, cajole, encourage and negotiate, all at once? What you'll do: • Own the execution and successful delivery of multiple customer engagements, including innovation consulting, innovation culture programmes and delivery of Mastercard innovation products. • Lead groups through envisioning and ideation, product planning, issue resolution, action planning, assumptions testing, prototyping and requirements gathering. • Facilitate client events using best practice design thinking, ideation, agile development and agile product management. • Create new innovation tools, templates and methodologies, and codify existing best practice into standardised, repeatable approaches for rapid innovation. • Lead small teams and large multi-disciplinary groups with varied skill sets and competing agendas to a shared product outcome. • Contribute to new Digital Labs programs and products, and to the enhancement of existing methodolog