Jobs / India / Mastercard International Incorporated
Senior Product Manager - Technical
Mastercard International Incorporated · 🌍 Pune, India
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview: We are seeking a talented and motivated Senior Product Manager - Technical to join our data engineering team. In this role, you will play a critical part in designing, developing, and optimizing data pipelines and solutions that enable efficient data processing and analysis. As a Senior Product Manager - Technical, you will collaborate with cross-functional teams to drive data-driven decision-making and contribute to the continuous improvement of our data infrastructure. As a Senior PMT, you will: • Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends • Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap • Works with Technical Program Managers, Developers, and internal customers to define the details behind the business requirements • Collects and shares user stories with engineering teams • Acts as the voice of the business customer and accountable for the platform services Responsibilities • Collaborate with technical team and business stakeholders to understand data requirements and translate them into technical solutions • Owns the working backwards document and vision for one or more features • Elicits and decomposes business requirements into platform requirements and user stories • Coordinates internal forums to collect and identify feature-level development opportunities • Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories • Recommends trade-off decisions on platform product features/depth of features/backlog items • Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests • Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams • Enables self-service support and/or works to reduce overhead • Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog • May participate with the business in customer research to inform platform product feature needs • Coordinates with interdependent teams on platform product requirements • Work with large datasets, ensuring data quality, accuracy, and performance • Continuously monitors feature development at the feature level adjusting throughout implementation as needed • Reviews product demo against acceptance criteria for the feature set • Prepares launches and monitors platform performances, adoption, and operational health for feature sets • Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature • Stays aligned with GTM plans for the feature set • Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues • Mentors team