SAP S/Hana Business Enablement Sales order mgmt lead

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About the role

SAP S/Hana Business Enablement Sales order mgmt lead This position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization. The O2S organization consists of three complementary teams: Global Process Leads defining processes and solutions, Business System Owner implementing global solutions, and Transformation & Operations coordinating specific order to serve initiatives and capabilities development.  The role is responsible for enabling the implementation of domestic and export sales order management processes within the iShift program, ensuring successful deployment of standardized E2E processes across all regions.  Key focus areas include:  • Leading the implementation of core model processes for domestic and export order management  • Ensuring system design and configuration meet business requirements  • Driving change management and stakeholder engagement  • Supporting process and system testing with K-users  • Coordinating with Global Process Leads for process design and improvements      Main responsibilities  People Management Responsibilities   • Lead and develop a team of domestic and export order management senior experts and analysts  • Set clear performance objectives and conduct regular performance reviews  • Coach and mentor team members to enhance their capabilities and support career development  • Manage resource allocation and workload distribution across the team  • Identify training needs and ensure team competency development  • Drive team engagement and maintain high performance culture  • Conduct regular 1:1s and team meetings to ensure alignment and communication  • Manage recruitment and onboarding of new team members  • Foster collaboration and knowledge sharing within the team  • Handle escalations and support team members in complex problem-solving    Preparation Phase   • Lead data gathering activities for assigned business units or geographies  • Conduct thorough data validation and identify complex inconsistencies or gaps  • Develop and document comprehensive business scenarios and routes to market  • Analyze and document as-is information, including process flows and system landscapes  • Manage and prioritize ongoing projects impacting the Order to Serve operating model  • Lead analysis of current practices alignment with planned S/4HANA design  • Develop and analyze performance metrics and KPIs  • Create and maintain stakeholder mapping  • Develop implementation roadmaps with minimal guidance  • Conduct in-depth gap analysis between current and target operating model  • Translate gaps into detailed business requirements  Scoping and Design Phase   • Lead gap analysis between current processes and core model  • Present core model to stakeholders and manage feedback  • Evaluate and document potential deviations from core model  • Prepare and present documentation for Design Authority escalations  • Collaborate with the solution delivery team on design specifications  • Translate complex business requirements into functional specifications  • Lead design review sessions and synthesize outcomes  • Oversee and maintain design documentation in Signavio at L5/L6   • Manage approval processes and escalate issues as needed  • Identify and share process improvement opportunities with Global process leads  • Lead coordination between business stakeholders and technical teams    Build & Test Phase   • Develop and implement K-user engagement strategies  • Create and manage testing schedules  • Guide K-users through test script execution and provide advanced support  • Analyze and prioritize defects, developing resolution requirements  • Lead the development of process documentation and training materials  • Desi

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