Jobs / United States / Boeing Company
Experienced Customer Support Specialist
Boeing Company · 🇺🇸 USA - Miami, FL
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 72 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Boeing Company paid sponsored hires in similar roles1 certified filing for “Product Management Specialist” (Industrial Production Managers) in NY: $183k–$183k, median $183k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. The pay stated here ($61,000.00 - $91,350.00) is below what this employer usually pays sponsored hires for this role. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Last confirmed live 2 days agoWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Boeing Company
The US Department of Labor certified 72 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Boeing Company →
About the role
Experienced Customer Support Specialist Company: The Boeing Company Boeing Global Services (BGS) Training Solutions is seeking an Experienced Customer Support Specialist to join our Miami, Florida Campus. With over 13,000 customers and visitors per year, we are looking to expand our team. You will serve as the initial point of contact for the Miami Campus, checking in and verifying documentation, and/or training, for customers from multiple airlines. Position Responsibilities: • Responding to visitor/customer queries and needs • Ensure TSA verification and requirements are met • Ensures all audit requirements are complying • Verifying training rosters • Handling urgent schedule/training adjustments • Leading VIP & regulatory authority visits to the campus from around the world • Set up classrooms and review schedules • Send schedules to customers and upload student information • Review and use secure documentation handling processes, relating to fingerprinting and highly sensitive personal information • Identify areas which require improvement Basic Qualifications (Required Skills/Experience): • Bachelor’s degree • 3+ years of experience in customer support services • 2 or more years’ experience working with document compliance related fields • 3+ years of experience working in a multi-functional team environment • Experience in data analysis • 2+ years of experience working with Microsoft Office tool suite (Excel, Word, PowerPoint) This is for 2 nd Shift (10:00AM – 20:00PM) Wednesday – Saturday. Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Preferred Qualifications (Desired Skills/Experience): • SEVP experience • Regulatory experience • Experience working in a fast-paced and deadline-driven environment • Experience implementing process and/or strategy improvements and an applied understanding of Lean practices • Experience in a role requiring strategic planning • Interpersonal skills, teamwork, and customer focus are essential to be successful in the role Conflict of Interest: • Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies . Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $61,000.00 - $91,350.00 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Co