Jobs / United States / Cigna Health And Life Insurance Company
Customer Service Representative - Accredo - Remote
Cigna Health And Life Insurance Company · 🇺🇸 7 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Last confirmed live 2 days agoWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Cigna Health And Life Insurance Company
The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
Are you passionate about helping others and ready to thrive in a fast-paced, structured virtual environment? Join our team in the Accredo PACE Department, where we support patients with complex and critical health conditions. As a Customer Service Call Center Representative, you’ll play a vital role in assisting patients with their specialty pharmacy needs — ensuring access to life-impacting therapies while providing support with professionalism and empathy. This is not a typical customer service role — our work directly impacts patients’ health and quality of life. We are seeking individuals who are compassionate, detail-oriented, and committed to making a difference. Location: Remote Opportunity: GA, TX, AZ, PA, IN, NC, SC Key Responsibilities • Answer outbound and inbound calls in a high-volume call center with professionalism, accuracy, and empathy. • Follow structured workflows and adhere to scheduled call-taking expectations throughout your shift. • De-escalate patient concerns by providing empathetic solutions within established procedures. • Accurately document all interactions in real time while maintaining patient confidentiality and HIPAA compliance. • Attend and actively participate in a paid virtual training program. • Meet monthly performance goals and engage in continuous learning and feedback. Role Expectations • Remain focused and engaged while handling back-to-back calls for the duration of your shift. • Understand the sensitive and serious nature of specialty pharmacy work — this is not a casual customer service position. • Bring empathy, accuracy, and responsibility to every interaction. • Maintain a distraction-free home workspace. • Ensure wired internet connectivity by plugging an Ethernet cord directly from your modem into the company-provided computer (Wi-Fi, mobile, or hotspot connections are not acceptable). Qualifications • High School Diploma or equivalent required. • No experience required, but previous experience in a healthcare customer service call center strongly preferred. • Ability to excel in a high-volume, structured environment. • Strong problem-solving and real-time decision-making skills. • Excellent communication skills, both written and verbal. • Proficiency with Microsoft Office and the ability to navigate multiple systems at once. • Commitment to attending 100% of training and consistent attendance during the first 90 days. What You’ll Love About Working Here • Fun, friendly, and supportive culture — bring your whole self to work every day. • Medical, Dental & Vision benefits starting Day 1. • 18 days of Paid Time Off plus 8 Paid Holidays. • Employer contributions for HRA and HSA accounts. • 401(k) with company match. • Tuition assistance and career development opportunities. Join Our Team Start a meaningful career with Accredo Specialty Pharmacy in the PACE Department, where every call makes a difference. We provide robust training, ongoing development, and a supportive virtual team environment where excellence is the standard. If you’re ready to use your skills to improve patients’ lives every day, we invite you to apply today. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard