Jobs / Canada / Cigna Health And Life Insurance Company
Pharmacy Assistant Communications - Express Scripts Canada
Cigna Health And Life Insurance Company · 🇨🇦 Mississauga, ON
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeCanada has no single salary bar: the employer usually needs a positive LMIA. Pay at or above the provincial median wage + 20% (e.g. C$36.92/h in Ontario) puts it in the high-wage stream. Source: https://www.canada.ca/en/employment-social-development/services/foreign-workers/median-wage.html, rules effective 2026-07-17.
- Confirmed live todayWhen a source last listed this job as open.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Cigna Health And Life Insurance Company
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
Job Title: Pharmacy Assistant Communications Location: Argentia Mississauga Employment Type: Full-time Reason for Vacancy: Replacement Work Arrangement: On-site Department Name: Pharmacy Operations Pay Typed: Hourly Pay Range: $21 to $24 Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role. About Us Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians. Job Summary The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant Communications that provides meaningful support at the right time to our members for better health and peace of mind. In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary and total rewards package, along with a positive work environment built on solid corporate values: integrity, mutual respect, collaboration, passion, service and alignment. ESSENTIAL FUNCTIONS • Accurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill • Recording and maintaining member information in the CRM system • Answering questions from patients and/or resolve customer issues according to Ontario College of Pharmacist’s regulations. • Uphold quality and productivity standards on all transactions • collecting information, processing RX orders and other types of service requests • Obtaining prescription transfers from retail pharmacies • Fax and call renewal requests to doctors and maintain member communications channels to ensure that the member does not run out of medications • Support auto- notifications and call members for upcoming refills and renewals • Ensure accurate and complete documentation is entered into the appropriate systems of all contacts (internal/external) to maintain high quality customer service • Manage team mailboxes/e-mails • Aid in management assigned tasks and projects • Work collaboratively with other Registered Technicians, Member Advisors and Supervisors to ensure that best practices are shared • Other responsibilities commonly performed by retail pharmacy assistants. QUALIFICATIONS • Pharmacy Assistant Diploma or Equivalent Experience • 0-3 years’ retail pharmacy experience • Knowledge of healthcare/pharmacy, medical supplies & equipment and claims processing • Excellent written, verbal and oral communication skills, including knowledge about the correct use of grammar, punctuation and spelling • Experience in a Contact Centre would be an asset • Team player with the ability to work independently • Bilingualism (French & English) is an asset • Strong customer service focus • Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook) • Strong interpersonal skills with ability to work independently with minimal supervision • Flex