Jobs / India / Glaxosmithkline LLC
Senior Manager - Organisational Culture Assurance
Glaxosmithkline LLC · 🌍 Bengaluru Luxor North Tower
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About the role
Job Purpose: The Organizational Culture Assurance Analyst develops A&A’s behavioral and risk analytics capability, delivering data-driven insights that strengthen assurance planning, audit execution and enterprise risk oversight. The role acts as the technical and analytical lead for Organizational Culture Assurance and wider A&A analytics initiatives, combining expertise in data analytics, visualization, behavioral indicators, organizational data and emerging AI-enabled analytical approaches. Working across A&A, Human Resources, Compliance, Risk Management and business leadership teams, the role develops analytical products that identify organizational conditions, behavioral patterns and emerging risks which may impact business performance, governance effectiveness and risk management outcomes. The role plays a central part in delivering A&A's Organizational Culture Assurance model through: • Development of organizational Culture dashboards to support audit teams. • Creation of enterprise behavioral and risk intelligence products for senior leadership and governance forums. • Advanced analytics supporting targeted organizational culture assurance & Insights reviews. • Integration of data-driven behavioral insights into assurance planning, testing and reporting. The role serves as a center of excellence for behavioral and assurance analytics and helps position A&A as a leading-edge assurance function that combines traditional audit techniques with advanced analytics and organizational insight. The role acts as the technical owner for organizational cultural analytics, dashboard architecture, culture and behavioral risk indicators and analytical methodologies used by the Organizational Culture Assurance team and wider A&A function. Key responsibilities: Behavioral and Culture Analytics • Develop analytical models to identify behavioral patterns, cultural indicators and emerging organizational risks. • Analyze large and complex datasets from multiple sources to identify trends, anomalies and relationships relevant to governance, risk management and organizational effectiveness. • Interpret behavioral indicators associated with accountability, leadership effectiveness, collaboration, decision-making, challenge, escalation and psychological safety. • Support development of methodologies that enable objective assessment of organizational behaviors. Dashboard Development and Reporting • Design, build and maintain a suite of behavioral and risk dashboards for A&A, leadership teams, RMCBs, ExCom and the ARC. • Develop leading and lagging indicators that provide visibility of organizational and behavioral risk. • Ensure dashboards are intuitive, evidence-based and aligned to strategic and enterprise risk priorities. • Continuously enhance reporting capabilities through automation, visualization and advanced analytics techniques. Audit Enablement • Develop analytical products to support risk assessment, audit planning and assurance prioritization. • Develop organizational Culture indicators relevant to key audit themes and enterprise risks. • Provide specialist analytical support for complex or high-risk audit engagements. • Support identification of audit targets and trigger points for dedicated Organizational Culture Assurance reviews. Data Integration and Insight Generation • Consolidate information from diverse data sources to develop enterprise-level insights. • Analyze trends from workforce data, employee engagement surveys, speak-up reporting, compliance indicators, safety data, organizational structures, attrition metrics, performance measures and other relevant information sources. • Identify themes that may signal emerging organizational vulnerabilities or opportunities. • Translate analytical