Jobs / United States / Humana INC
Cloud Solutions Engineer 2
Humana INC · 🇺🇸 3 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 260 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 130 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Humana INC paid sponsored hires in similar roles1 certified filing for “Senior Cloud Solutions Engineer” (Information Technology Project Managers) in TN: $119k–$119k, median $119k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Humana INC
The US Department of Labor certified 260 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 130 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Humana INC →
About the role
Become a part of our caring community The Cloud Solutions Engineer 2 Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. The Cloud Solutions Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Cloud Solutions Engineer 2 Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. This position is also responsible for the design, implementation, administration, maintenance, and support of the organization's Genesys Cloud CX platform and related contact center technologies. This role partners with business stakeholders, operations teams, telecommunications providers, and technical teams to deliver scalable, reliable, and customer-focused contact center solutions. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding work methods, occasionally in ambiguous situations, and requires minimal direction while receiving guidance when needed. Follows established guidelines, procedures, and change management practices. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements. Also responsible for processing move/add/change requests pertaining to telephony systems. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Key Responsibilities • Administer, configure, and support the Genesys Cloud CX platform, including users, roles, divisions, queues, skills, routing methods, and telephony resources. • Configure and support inbound and outbound voice services, digital channels, chat, messaging, email, and callback functionality. • Implement and maintain telephony integrations, SIP trunking, carrier connectivity, call flows, and voice routing solutions. • Partner with business stakeholders to gather requirements and deliver contact center solutions that align with operational and customer experience objectives. • Monitor platform performance, call quality, availability, and service levels; proactively identify and resolve issues affecting customer interactions. • Develop and maintain contact center reporting, dashboards, and analytics to provide operational insights and support business decision-making. • Support integrations between Genesys Cloud CX and enterprise systems such as CRM platforms, workforce management systems, Microsoft Teams, and other business applications. • Coordinate testing, deployment, and validation activities for new functionality, platform releases, and configuration changes. • Ensure compliance with organizational security standards, regulatory requirements, and contact center governance practices. • Troubleshoot and resolve complex platform, telephony, routing, and customer interaction issues in collaboration with vendors and internal support teams. • Create and maintain technical documentation, configuration standards, knowledge articles, and operational procedures. • Serve as a subject matter expert for Genesys Cloud CX, providing technical guidance, mentoring, and best practices to team members and stakeholders. • Manage vendor relationships and engage Genesys, telecommunications carriers, and th