Jobs / United States / Doordash INC
Premium Resolution Partner (PRP)
Doordash INC · 🇺🇸 Tempe, AZ; Phoenix, AZ
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 396 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 147 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Doordash INC paid sponsored hires in similar roles7 certified filings for “Senior Specialist, Partner Integrations” (Management Analysts) in CA: $96k–$199k, median $124k. Most were filed at wage level I (43%) — 1 lottery entry, ≈15% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Doordash INC
The US Department of Labor certified 396 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 147 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Doordash INC →
About the role
About the Team Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it. About the Role We are looking for a Premium Resolution Partner to provide a best-in-class support experience to Merchants who need it most. As a Premium Resolution Partner, you will serve as a Merchant’s direct point of contact, and guide them while they navigate highly complex issues. You will leave no stone unturned getting to the root of problems Merchants experience, and are empowered to make it right. Not only will you partner with our Merchants, but you will work with Account Owners, Product, and Strategy teams - serving as the voice of Merchant and advocating for their needs. You’re excited about this opportunity because you will… • Own end-to-end management of executive-level merchant escalations, ensuring swift, balanced, and empathetic resolutions. • Partner closely with the cross functional teams to develop competency in core workflows tools to effectively resolve critical merchant escalations • Get to the lowest level of detail while strategically solving Merchant problems - you aren’t afraid to get into the weeds, escalate issues, and relentlessly advocate for the needs of the Merchant you serve • You are excited to interact & build strong relationships with Merchants through various channels (phone, video-calling, texting, email etc) - meeting the Merchant where they are and serving their needs • Leverage a proactive approach to Merchant success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners and Mx to ensure defect-free experiences • Work directly with Merchants daily, helping to ensure flawless experiences • Develop an expertise in how DoorDash's systems and resources work, and how to use them to promote positive outcomes for our Merchants • Provide a best-in-class service experience to Merchants - you are the reason a Merchant loves working with DoorDash • Operate independently and exercise exceptional judgment in high-stakes, ambiguous situations • Develop reporting and insights for senior leadership, surfacing patterns and recommending systemic improvements. We’re excited about you because… • You have 2 years of experience with account management, customer support, retail, hospitality or in related field • You can quickly learn and leverage new tools to investigate and resolve merchant issues accurately. • You demonstrate sound judgment on when to resolve, when to escalate, and how to gather the right context for cross-functional teams. • You excel at cross functional communication and collaboration • College degree or equivalent experience • Qualifications include Salesforce (or other CRM software), Microsoft suite and G Suite • Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers • Experience advocating for customer experience within a team or initiative • You have experience in an account management or customer service role--you love helping people • You excel at building relationships • You excel at determining prioritization Why You’ll Love Working at DoorDash We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners – Everyone here is continually learning on the