Jobs / United States / US Bank National Association
Operation Manager
US Bank National Association · 🇺🇸 Saint Paul, MN
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordUSCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — US Bank National Association
USCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for US Bank National Association →
About the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description We are seeking an Operations Manager. The Operations Manager is responsible for leading a team within the National Lockbox operation, overseeing approximately 10 employees in a fast-paced, client-focused environment. This role combines people leadership, operational oversight, process improvement, and client service support to ensure operational excellence and adherence to service level agreements (SLAs). An ideal candidate is an ethical, collaborative leader who enjoys coaching employees, solving complex problems, and driving continuous improvement initiatives. This individual will foster a positive team culture while balancing employee development, operational efficiency, and business objectives. Key Responsibilities: • Oversee daily lockbox operations and ensure service level agreements are consistently met. • Lead, coach, and develop a team of approximately 10 operations employees. • Conduct regular one-on-one meetings and performance discussions. • Address employee concerns and conflicts in a professional and constructive manner. • Foster a culture of accountability, collaboration, and continuous improvement. • Learn all operational functions within the department and provide hands-on support when needed. • Monitor workflow, productivity, quality, and operational performance metrics. • Manage multiple priorities in a dynamic environment where unforeseen issues frequently arise. • Serve as an escalation point for operational and client-related concerns. • Partner with internal business lines to resolve client issues and operational challenges. • Investigate complex processing issues, transmission failures, and exception items. • Analyze operational data to identify root causes and implement appropriate resolutions. • Ensure timely communication and follow-up on client concerns. • Identify opportunities to streamline processes and improve operational efficiency. • Drive change initiatives and encourage innovative thinking within the team. • Leverage fresh perspectives to enhance workflows and improve the employee and client experience. Basic Qualifications • Bachelor’s degree, or equivalent work experience • Typically three or more years of relevant experience Preferred Skills/Experience • Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) • Understanding of applicable Federal and State laws and regulations • Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable • Good organizational, managerial and project management skills • Well-developed customer relations skills • Excellent interpersonal and verbal and written communication skills • Excellent supervisory and management skills • Ability to manage multiple tasks Location expectations This role requires working from a U.S. Bank location for all scheduled work days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be neede