Jobs / United States / Workday INC
Sr Customer Success Manager
Workday INC · 🇺🇸 4 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 255 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 103 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Workday INC paid sponsored hires in similar roles1 certified filing for “VP Customer Success” (Computer and Information Systems Managers) in NY: $261k–$261k, median $261k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Workday INC
The US Department of Labor certified 255 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 103 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Workday INC →
About the role
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Our rapidly growing software company is searching for a Customer Success Manager for our Healthcare customer base! At Workday, Customer Success is the strategic heartbeat of our growth. We cultivate enduring partnerships by aligning our solutions with our customers’ ambitious business goals. Leading in AI innovation, we guide clients through their digital journey to unlock efficiency and drive measurable strategic impact. Our Core Mission: Accelerate Value Realization: Serve as a trusted advisor, navigating clients along their Workday path to guarantee demonstrable financial and operational returns. Champion Strategic Growth: Build durable relationships by tailoring strategies to distinct company goals, mitigating risks, and advocating internally to enhance retention and expansion. Drive Proactive Adoption: Provide actionable recommendations and industry-proven practices to help clients maximize their Workday ecosystem and foster ongoing innovation. About the Role As a pivotal member of the revenue organization, the Customer Success Manager (CSM) acts as the primary advocate for our customers, bridging internal teams to streamline success. In this role, you will ensure customers extract maximum value from their foundational Workday system, while serving as a guide on the front lines of their AI journey—meeting them where they are, assisting with evolving needs, and actively monitoring consumption to drive innovation and long-term ROI. Because we are a skills-based organization, we look for candidates who can seamlessly manage ambiguity, drive complex solutions, and cultivate the deep, strategic relationships necessary to navigate this evolving landscape. • Strategic Partnership: Partner with customers to align Workday solutions with their business objectives, driving measurable value and long-term success. • Cross-Functional Collaboration: Orchestrate cross functional teams (Sales, Services, Product) to provide a cohesive experience across the customer lifecycle. • Data-Driven Proactive Adoption & Innovation: Utilize insights to guide customers through their Workday journey, fostering feature adoption and ongoing innovation. • Relationship Management & Executive Presence: Build deep, trust-based relationships with executive stakeholders, serving as their voice to advocate for their strategic needs. • Complex Problem Solving & Escalation Management: Navigate complex challenges with critical thinking and resource coordination to restore alignment and satisfaction. About You Basic Qualifications • 5+ years of experience in Customer Success, Sales, or Software