Jobs / United States / Cigna Health And Life Insurance Company
Senior Officer, Client Management - Cigna Healthcare
Cigna Health And Life Insurance Company · 🇺🇸 HKGN 348 Kwun Tong Road
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Cigna Health And Life Insurance Company
The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
Senior Officer, Client Management Job Description Summary Supports the delivery of client management activities within the Client Services function. Responsible for providing day-to-day client servicing, supporting account maintenance, and assisting in renewal and growth initiatives. Responds to inquiries, resolves issues, and ensures a high level of client satisfaction. Works closely with Account Managers and internal stakeholders to support client needs and identify opportunities to enhance service delivery. Applies standard processes and professional knowledge to carry out assigned tasks, while developing capabilities within the client management function. Job Responsibilities • Build and maintain positive working relationships with clients and brokers across an assigned portfolio, supporting service delivery and client satisfaction • Support the end-to-end client servicing and renewal process, including preparing renewal materials, coordinating with internal stakeholders, and assisting in implementation activities • Work closely with Account Managers to understand client needs, monitor account status, and support retention and growth initiatives • Assist in analysing client data and preparing reports to help clients understand utilization trends and make informed benefit decisions • Support client engagements by ensuring timely and high-quality responses to service requests, including escalated claims and billing enquiries • Participate in client meetings and presentations, supporting communication of product offerings and service updates • Identify potential opportunities within existing relationships and collaborate with the Sales team to support cross-sell and upsell initiatives • Coordinate with internal teams (Claims, Operations, Product) to ensure seamless service delivery and resolution of client issues • Contribute to process improvement initiatives to enhance service efficiency and client experience • Support onboarding and implementation of new clients, ensuring a smooth transition into the Client Management team • Assist in handling more complex cases or regional accounts under guidance from senior team members Job Requirements • Bachelor’s degree with 2+ years of relevant experience in insurance, client servicing, or account support within a group business environment • Strong interpersonal and communication skills, with the ability to work effectively across multiple stakeholders • Basic analytical skills with the ability to interpret data and support reporting • Able to communicate clearly and concisely, both verbally and in writing • Good command of English and Chinese • Proactive, team-oriented, with a positive can-do attitude About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.