Senior Product Owner - Travel & Expenses (T&E) and Fieldglass

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About the role

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. We are seeking an experienced Senior Product Owner for our Travel & Expense Applications, including Concur, Cognos Reporting for Concur, AmexGBT & related online booking tools, SpotMe, and CVent. The primary focus of this role will be on Concur, ensuring its readiness and integration with SAP ECC during the migration to S4Hana. The successful candidate will be accountable for delivering business-initiated projects, managing technical operations, and ensuring service management and business continuity. Key Responsibilities: • Product Ownership and Strategy: • Manage the product vision and strategy for Travel & Expense Applications, with a primary focus on Concur. • Collaborate with stakeholders to gather and prioritize requirements, ensuring alignment with business objectives. • Project Management: • Lead the Concur satellite project, ensuring the readiness of Concur during the SAP ECC to S4Hana migration. • Deliver projects initiated by the business for Concur and other Travel & Expense applications, ensuring they meet quality, scope, and timeline requirements. • Coordinate with cross-functional teams, including IT, finance, and procurement, to ensure successful project execution. • Service Management: • Manage technical operations for all Travel & Expense applications, including Concur, AmexGBT, SpotMe, and Cvent to meet the SLA agreed with business for tech products. • Oversee tech audits, compliance activities, application onboarding activities and service stabilization efforts to ensure business continuity. • Stabilize and monitor service management processes, including incident, problem, and change management ensuring outcome driven approach • Technical Operations and Compliance: • Ensure the technical health and performance of Travel & Expense applications through regular monitoring and maintenance. • Support technical audits and compliance activities to meet regulatory and internal standards. • Address and resolve technical issues, minimizing downtime and ensuring a seamless user experience. • Stakeholder Management: • Engage with key stakeholders to understand their needs and expectations, providing regular updates on product and project status. • Foster strong relationships with vendors and partners, ensuring effective collaboration and support. • Act as the primary point of contact for Travel & Expense application-related queries and escalations. • Scope and Responsibilities for S4 for T&E: • Ensure Concur's readiness and integration with SAP ECC during the migration to S4Hana, focusing on seamless and efficient transition. • Manage the end-to-end process of integrating Travel & Expense (T&E) applications with the new S4Hana environment, ensuring minimal disruption to business operations. • Collaborate closely with SAP project teams to align T&E processes and configurations with the capabilities and requirements of S4Hana. • Monitor and evaluate the performance of T&E applications post-migration, implementing necessary adjustments and improvements to optimize functionality within the S

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