Assoc Supply Operations Analyst

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About the role

Summary:  The Supply Operations Department manages all necessary activities to receive and fulfill customer’s orders in a timely fashion to ensure patients’ needs are met. The Analyst will liaise with internal and external groups to facilitate product disposition of Clinical & Commercial DS/FDS & DP/LDP and ensure product availability. The Supply Operations Analyst coordinates delivery of products from the tolling/local site that meets quality, customer service and cost requirements in line with service agreements and supports day-to-day effective partner relationship management.   Essential Duties and Responsibilities : • Facilitates the site batch disposition process, participates in functional batch disposition meetings and follows up on any resulting actions with key stakeholders. • Drives batch impacting events towards closure to facilitate timely disposition of all relevant internal and external batches. • Implements Regeneron’s toll manufacturing processes while developing and maintaining business relationships to ensure the efficient delivery of product to meet required schedules; this includes demand and order management actives, effective information sharing and record maintenance. • Works with key internal and external stakeholders (Partners, Finance, Tax, Quality, Warehouse & Logistics, CMO teams, etc.) on maintaining existing tolling relationships. • Acts as the key point of contact for tolling relationship with external partners ensuring tolling principles are applied as per supply agreements. • Works closely with a cross-functional team (i.e. Supply Chain team, DP Manufacturing, CMC-PM, Pack & Label, etc.) to receive and track incoming customer orders throughout implementation. • Manages PO / Order Tickets acknowledgement / acceptance process and ensures this is done within agreed upon timelines. • Monitors key milestones associated with the execution of the order and effectively identifies potential risks to the timeline. • Assesses potential issues against specific orders and cross-functionally coordinates mitigation plans to maintain original timeline or reduce delay and impact. • Ensures effective, accurate and timely communication between internal functional areas of order status, potential constraints and mitigation plans. • Reports risks and follows proper escalation path as necessary. • Acts as a focal point for customers and the business regarding order status. • Facilitates meetings with customers and key stakeholders to review status of current orders pipeline. • Establishes and manages key business intelligence reports to effectively and accurately communicate orders status from receipt though implementation. • Enables continuous assessment for cross-site alignment (Rensselaer vs Raheen). • Understands any mis-alignment, conducts any necessary gap analysis and drives relevant actions to remove gaps. • Embraces and promotes the Regeneron Way. • Supports other duties as required by supervisor/department management.   Education and Experience: • Associate Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background or equivalent combination of education and experience. • Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background and 2 years of experience in Supply Chain Management or equivalent combination of education and experience. • Senior Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background and 5 years of experience in Supply Chain Management or equivalent combination of education and experience. • Pharmaceutical or biotechnology experience a plus. • Master’s degree a plus.   Knowledge, Skills and Abilities: • Excellent written and verbal communication skills. • Str

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