Senior Business Manager - Product and Digital Strategy

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About the role

Senior Business Manager - Product and Digital Strategy As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role is within Capital One’s Enterprise Product and Experience (EPX) Strategy team. Spanning Enterprise Data, Marketing Technology, AI/ML and more, EPX brings digital products and experiences to life for Capital One customers and associates. The EPX Strategy team works closely with product, tech, and business leaders to shape product strategy and operations. Your day-to-day might involve: • Developing a strategy for a digital product, platform, or division within Capital One • Researching emerging trends and cutting-edge technologies in order to reimagine the future of work and collaboration for Capital One employees • Piloting new ways to improve the Product-Tech operating model An ideal candidate would have a background in, and a passion for, developing visionary strategies, tackling challenging problems, and leading high performing analyst teams that partner horizontally across the organization. General Responsibilities: • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior • Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon • Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One • Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners • Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis • Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently • Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Basic Qualifications: • Bachelor’s Degree • At least 3 years of experience performing quantitative analysis • At least 3 years of experience performing qualitative analysis • At least 1 year of experience performing people management • At

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