Custodian A, FAS Residential Lowell

Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Job-Specific Responsibilities: As described in the customer service level agreement, responsibilities may include but are not limited to:  • Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. • Maintains all assigned areas in a clean, orderly, and sanitary manner. • Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. • Restocks restroom and kitchen area consumable supplies daily. • Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. • Dusts and/or washes furniture, walls, and horizontal surfaces. • Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. • Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. • Strips, waxes and burnishes floors using power floor machines. • Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces. • Washes interior windows and first floor exterior windows. • May be assigned to perform residential housekeeping during Reunion/Commencement events. • Performs related duties as required. • May be required to move furniture or other heavy objects for extended periods of time. • Performs snow removal assignments including shoveling, sweeping, and applying ice melt or sand. • May be required to operate equipment, including heavy floor machines. • May be required to use ladders on a regular basis. • May be required to work occasional overtime in support of business needs. • Required to wear a clean, neat uniform and maintain a professional image at all times. • Must display and wear an ID badge at all times.  • Wear safety equipment and clothing when appropriate and/or required.  Working Conditions: Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management). Physical Requirements: • Ability to perform repetitive tasks as listed in the Duties and Responsibilities. • Such tasks require repetitive stooping, bending, reaching, and carrying, especially to vacuum, sweep and mop stairwells, perform high and low dusting or cleaning, etc. • Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals. Must be able to lift and carry up to 50 lb. routinely, on a daily basis. • May be required to lift and carry five-gallon pails of cleaning liquids at various times (weighing up to 50 lbs.)  Basic Qualifications: • A minimum of 1 year cleaning industry experience required  • Basic proficiency in the English language including reading, writing, and speaking Additional Qualifications and Skills: • Provide responsive customer support in all phases of custodial and related building operations.  • Must be quality focused, customer service oriented and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.  • Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.  • May be assigned to work independently or as part of a team u