FAS Divisional Technology Partner: Science Division

The FAS Divisional Technology Partner: Science Division will partner with divisional leadership to align technology investments with priorities, leads demand planning and prioritization within governance frameworks, and represents divisional needs in enterprise decision-making while coordinating solutions, managing escalations, and supporting effective issue resolution. Job-Specific Responsibilities: Duties and Responsibilities:   • Document local FAS technology needs and gather feedback on IT systems and services.  • Manage IT investment request intake.  • Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.    • Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.  • Coordinate with counterparts across the FAS to identify shared solutions to common problems.  • Produce annual report of divisional IT investments and impact.  • Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.  • Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.  • Prioritize FAS unit needs and resolve issues within resource budget.  • Diagnose whether issues stem from technology, policy, or business process, and route accordingly.  • Approve limited exceptions to service catalog parameters for access to IT resources.  • Make FAS computer refresh and allocation decisions within established lifecycle policies.  • Socialize and communicate IT change initiatives within the division.  • Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed. Basic Qualifications: Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role. • Bachelor's degree or equivalent work experience required. • Minimum of five years’ post-secondary education or relevant work experience Additional Qualifications and Skills: The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn • Ability to navigate stakeholders at all levels of the organization.  • Strategic initiative and portfolio management.  • Executive communication and stakeholder engagement.  • Stakeholder negotiation and influence.  • Experience working in the FAS, Harvard, or a complex higher education setting • Financial stewardship and resource allocation. • Facility with technological tools, platforms, and concepts.  • Organizational change leadership. • Working Conditions:  • Onsite work is performed in an office setting. • Hybrid 3-4 days in person • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position. • Pre-Employment Screening: Identity • Other Information: Please provide a cover letter and resume as one document with your application.  This position has an 180-day orientation and review period. • Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. IT Academy (designed for IT Staff):  HUIT’s IT Academy aims to enable each IT staff person to grow professional