Systems Administrator

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About the role

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! The Systems Administrator is responsible for the design, installation, configuration, and maintenance of all company computer systems—such as cloud servers, switches, firewalls, and cloud-based tools. They are also tasked with coordinating with other departments to assist in technical projects when necessary. This role leads IT projects end to end, including infrastructure migrations, software rollouts, and cross-functional technology initiatives, and supports the IT team's contribution to the company's SOC 2 audit cycle. Primary Job Responsibilities: • Work with all internal teams to identify and implement necessary IT solutions • Plan, configure, and maintain all infrastructure hardware and software systems • Aid with escalated helpdesk support tickets • Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs • Investigate, understand, and resolve problems with local and remote infrastructure • Administer access, permissions, and privileges for on-site resources and cloud services • Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives • Support IT's contribution to the company's SOC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead • Identify and pilot AI-driven improvements to IT service delivery • Support the vision and values of the company through role modeling and encouraging desired behaviors • Participate in various company initiatives and projects as requested Basic Qualifications: • Bachelor’s degree • 4+ years of previous experience in a Systems Administrator, IT Ops, Network Administrator, or IT engineer position • Must be authorized to work in the United States without the need for visa sponsorship now or in the future Preferred Qualifications: • Demonstrated project management exp

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