Product Manager

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About the role

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . Product Managers at Yext lead product development from strategy to design and execution by breaking down complex problems and customer needs. Day-to-day you will meet with customers and work closely with Design, Engineering, Data Science, Product Marketing, and Go-to-Market teams to drive software development from start to finish. This role is highly cross-functional, with constant opportunities to learn, innovate, and make a meaningful impact across the business. As a Product Manager focused on Consumer Experience, you will own the vision, strategy, and execution for the products that power direct engagement between businesses and their customers. You will help define how organizations communicate at scale while maintaining personalized, compliant, and high-quality interactions. You will play a key role in shaping the future of AI-powered and automated communications. What You’ll Do • Lead the end-to-end product development lifecycle for 1:1 communication products, from ideation through launch and iteration. • Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms, reviews and emerging conversational interfaces. • Collaborate cross-functionally with Product, Design, Engineering, Data Science, and Go-to-Market teams to deliver intuitive communication experiences that drive customer engagement and business outcomes. • Work closely with customers and internal stakeholders to understand communication workflows, compliance needs, and engagement strategies across distributed teams. • Design systems that enable scalable, personalized, and automated communication while maintaining strong governance and brand control. • Investigate and analyze requests from customers, partners, and stakeholders, translating them into product opportunities and driving implementation. • Coordinate feature launches including testing, beta programs, documentation, training, customer communication, and adoption measurement. • Partner with ecosystem and channel partners to expand communication capabilities and integrations. • Present and communicate product vision, roadmap, and capabilities to internal and external audiences. What You Have • 2-5+ years of product management experience in a technology-driven company, with a track record of successfully launching and iterating products. • Experience building products in messaging, communications platforms, conversational interfaces, CRM engagement tools, or customer experience platforms. • Strong leadership, communication, and interpersonal skills to inspire cross-functional teams and align stakeholders. • A strong product mindset with the ability to connect vision to measurable customer and business outcomes. • Strong time-management skills and the ability to manage multiple initiatives simultaneously. • Platform-level thinking and the ability to identify patterns across communication use cases and channels. • Ability to simplify complex systems and translate technical concepts into clear product narratives. •

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