Jobs / United States / Resultant LLC
Technical Support Specialist / Service Delivery Technician (Arlington, TX)
Resultant LLC · 🇺🇸 Arlington, TX, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 6 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Resultant LLC
The US Department of Labor certified 6 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Resultant LLC →
About the role
Company Description Resultant is a modern consulting firm with a radically different approach to solving problems. We don’t solve problems for our clients. We solve problems with them. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 450 team members who operate remotely and from offices around the United States including Indianapolis, Fort Wayne and Odon, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas; and Atlanta, Georgia. We’re Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients’ toughest problems, we need a Technical Support Specialist / Service Delivery Technician to join the team. If you love to solve problems and add value, please consider what your typical days might look like… • You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them. • You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue. • You will prepare desktops, laptops and miscellaneous hardware for customers. • You will keep customer documentation up-to-date and accurate. • You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead. • You will perform customer maintenance activities on behalf of the customer team. • You will monitor the customer team’s assigned alerts in conjunction with the live helpdesk and respond appropriately. • You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients. • You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner. Qualifications Some of the qualifications and skills we are expecting include the following: • You should possess excellent communication and customer service skills, both written and oral • You should be able to explain technical challenges and solutions to just about anyone, regardless of their background • You should be willing to participate in an on-call rotation and provide after-hours support as necessary • We require at least 1-3 years of experience as a Desktop Support Specialist or similar role • Prior experience working for a Managed Service Provider (MSP) is preferred • Servers: Active Directory, File Permissions, Domain, Backups, Antivirus • Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN • Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus • User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email) • Applications and Products: Office 365, SharePoint, QuickBooks What you should know about Resultant: • Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. • Rezzers are team players, deeply dedicated to the mission of the orga