Sales Compensation Manager

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate. To learn more about life at LogicMonitor, check out our Careers Page . What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! This is a hands-on execution and operational ownership role. The Sales Compensation Manager directly co-own the day-to-day administration and execution of LogicMonitor's global sales compensation programs, including commission processing, reconciliations, system administration, issue resolution, reporting, controls and close activities along with the Sales Compensation Admin Manager. The role participates in compensation strategy, planning, sales leadership discussions and escalations; however, these activities are secondary to successful operational execution. Here's a closer look at this key role: • Key member of the design, rollout, and ongoing administration of sales compensation programs, including quota and territory alignment, crediting rules, plan documentation, stakeholder communication, and continuous process improvements • Own and manage daily sales commission operations, including monthly and quarterly calculations, validations, reconciliations, accruals, reporting, audit support, and payout preparation, ensuring accuracy and compliance • Maintain and update dashboards, reporting, and analytical models to track quota attainment, commission payouts, performance trends, and scenario modeling to support incentive strategy and plan updates • Maintain & update LogicMonitor’s Incentive Compensation Management platform, including compensation plan configuration, calculation logic, reporting automation, user access, and user acceptance testing for new plans and system enhancements • Partner cross-functionally with Sales Operations, Revenue Operations, Finance, Accounting, and Systems to ensure data integrity across Salesforce, compensation tools, and reporting layers, and to support close and governance processes • Own and complete timely resolution of inquiries and disputes from comp plan participants What You'll Need: • 6+ years of progressive responsibility and experience in sales compensation program support and administration • Highly familiar with working wi