Jobs / United States / Mindbody INC
Technical Account Manager
Mindbody INC · 🇺🇸 United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 5 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Mindbody INC paid sponsored hires in similar roles1 certified filing for “Sr, Manager, HRIS” (Computer Systems Analysts) in FL: $200k–$200k, median $200k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. The pay stated here ($55,700 to $66,800) is below what this employer usually pays sponsored hires for this role. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Mindbody INC
The US Department of Labor certified 5 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Mindbody INC →
About the role
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Technical Account Manager, you'll manage the customer experience for an assigned portfolio of Mindbody customers. By understanding each customer's business model, goals, and workflows, you'll help them get more value from Mindbody software and improve operational efficiency. You'll build trusted relationships with customers and internal partners, serving as a knowledgeable advocate and helping deliver an experience that makes it easy to do business with Mindbody. • Manage a designated portfolio of customers and build relationships that support their long-term success • Serve as a primary point of contact, coordinating the resolution of basic and complex inquiries and escalating issues when needed • Apply advanced product knowledge to educate customers on Mindbody features, services, and best practices • Identify gaps in customer workflows, site setup, and product usage, then recommend solutions aligned with their business objectives • Maintain current technical knowledge of Mindbody products, partners, and services • Track customer engagements, support interactions, account progress, milestones, and performance against established KPIs • Collaborate with internal teams to share knowledge, strengthen best practices, and resolve customer needs • Advocate for customers by communicating product, service, and process improvement opportunities with a solution-focused approach The Experience You Bring • 3+ years of experience in technical account management, customer support, client services, or another customer-facing technical role • Familiarity with Mindbody’s core software products or experience supporting similar software platforms is preferred • Experience learning complex software platforms and using product knowledge to help customers improve workflows and achieve business goals • Ability to manage complex or escalated customer issues with sound judgment, patience, ownership, and professionalism • Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences • Experience coordinating projects, balancing competing priorities, and meeting customer and internal deadlines • Ability to collaborate across teams and organizational levels, support change management, and advocate for customer needs • Experience with basic SQL, Application Integration Programming (API), Partner Solutions, cross-regional implementation and support, or Datashare implementation and support is preferred Pay transparency It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill s