Product Manager, Care Delivery

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026) • Fortune Change the World (2024) • CNBC Disruptor 50 List (2022, 2023, 2024) • Fortune Best Workplaces for Millennials (2024) • Fortune Best Workplaces in Health Care (2024) • Fast Company Most Innovative Companies (2020, 2023) • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Care Delivery is the infrastructure that powers how Maven members access care and how our providers deliver it. Every program we run across maternity, fertility, menopause, and pediatrics, depends on it. It's where clinical workflows, provider tooling, and the systems that make care measurable, billable, and scalable at Maven's scale all come together. We're looking for a Product Manager to help build that platform: the EHR and clinical tooling, provider workflows, messaging, and the data and billing infrastructure that turn Maven's care model into something reliable and scalable. You'll own defined capabilities within the platform and drive them from problem to shipped, in close partnership with engineering, clinical, design, and operations. It's a high-leverage seat. What you build here touches every program Maven offers. You'll report to the Group Product Manager, Care Delivery, and work closely with our providers, as well as Clinical Product, Member Experience, Operations, and the Data and AI Platform teams. What You’ll Do: • Own specific Care Delivery capabilities end-to-end, provider workflows, clinical documentation, messaging, scheduling and matching, or quality and billing infrastructure, from problem definition through launch and iteration. • Make crisp, well-reasoned product decisions, especially where clinical accuracy and provider experience are both at stake. • Use AI hands-on to move faster, prototyping with AI tools to test ideas and pressure-test flows before committing engineering time, and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience. • Partner daily with engineering and design to ship reliable platform capabilities, and with clinical and operations partners so that what you build works for real providers and members. • Translate regulatory and quality requirements, like HEDIS measures and clinical coding, into clean product experiences that add value without adding friction. • Instrument what you ship, watch how it performs, and iterate. Br