Senior Product Manager

Join our Product team as a Senior Product Manager and play a critical role in advancing accessible digital experiences at enterprise scale. You will own and develop a core product domain within the Level Access platform. You will get results across several squads and help invent how we build and deliver AI-powered products. This position suits a senior-level PM who works well with strategy execution, systems thinking, and AI-enabled product development. You will focus on customer impact and improving product excellence throughout the organization. Mission of the Role You will be accountable for defining, refining, and implementing a key product strategy area focused on helping customers efficiently improve and maintain digital accessibility within live, production environments. This includes translating strategic intent into executable plans, validating direction through customer and market signals, and evolving solutions over time as user needs, platform capabilities, and AI technologies advance. In parallel, you will serve as a role model and thought partner within the product organization: • AI-powered product discovery and delivery methods • High‑rigor experimentation and decision‑making • Scalable, results-focused product delivery Core Responsibilities Strategy Ownership & Execution • Be responsible for a significant product area and drive execution against a defined strategy, ensuring alignment with company objectives and long‑term platform direction. • Continuously refine strategy based on customer insight, data, technical constraints, and evolving AI capabilities. • Translate strategy into clear multi‑quarter roadmaps, investment trade‑offs, and success metrics. • Drive alignment across product, engineering, data science, design, and go‑to‑market teams. AI‑Native Product Leadership • Lead product discovery and delivery using AI‑enabled workflows (e.g., rapid prototyping, automation‑assisted analysis, iterative improvements). • Partner closely with engineering and data science teams to deliver AI‑powered customer experiences, from early concepts through production and iteration. • Ensure AI‑driven features are trustworthy, measurable, and meaningfully improve user and business outcomes. • Contribute to shared standards for responsibly shipping AI capabilities in enterprise software. Product Ownership & Multi‑Squad Delivery • Serve as the product manager across one or more squads, accountable for outcomes rather than output. • Drive complex initiatives from discovery through general availability, leading dependencies and cross‑team coordination. • Balance innovation with platform quality, scalability, and technical debt considerations. • Ensure strong product quality through clear requirements, testing alignment, and post‑launch validation. Customer, Market & Insight Leadership • Maintain a deep understanding of customer workflows, difficulties, and success criteria particularly within enterprise environments. • Engage directly with customers to validate problems, test solutions, and refine value propositions. • Stay informed on digital accessibility standards and regulatory trends and how they intersect with modern enterprise technology. • Monitor market and competitive signals and proactively adapt product direction. Team & Org Impact • Model Senior PM behaviors and expectations across: • Critical thinking and execution • Data fluency and insight generation • Technical depth and system understanding • User empathy and evidence‑based decision‑making • Mentor and influence other PMs through thought partnership, feedback, and example. • Act as a trusted partner to senior stakeholders, clearly articulating trade‑offs, risks, and rationale. Qualifications • 5+ years of experience as a Prod