Supervisor CVNS Outbound

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic is a global leader in medical technology, services, and solutions. We improve the lives of millions of people each year through our innovative healthcare products. As a supervisor, you will play a key role in ensuring that life-saving products are delivered accurately and on time by your team and department. As a Supervisor within the CVNS Outbound Department at Medtronic, you will play a key role in ensuring the accurate and timely shipment of approximately 10,000 parcels across Europe each day, as well as hundreds of pallets destined for international locations. You will work closely with four fellow supervisors as part of a team of five, operating across two shifts to ensure smooth, efficient, and reliable outbound operations. Working times The standard working shifts are: Early shift: 07:00–15:30 Late shift: 15:00–23:30 Working days are Monday through Friday. Saturday shifts are rare and may occasionally be required at the end of a quarter. The CVNS Outbound Department consists of approximately 140 highly trained operators from a wide range of cultural and professional backgrounds. As a supervisor, you will contribute to an inclusive, respectful, and collaborative working environment in which teamwork, communication, and operational excellence are essential. A positive mindset, strong communication skills, and a good command of spoken and written English are required. Dutch language skills are an advantage but are not mandatory.   At Medtronic, quality is at the heart of everything we do. Within the CVNS Outbound Department, this commitment is particularly important, as every shipment has a direct impact on patients around the world. As a supervisor, you will help ensure that every order is processed accurately, handled with care, and dispatched on time. Maintaining high-quality standards, supporting your team, and ensuring compliance with operational procedures are essential to delivering reliable service. Every box and order matter, because behind every order is a patient who depends on us. Primary Responsibilities: • Operational management, oversee daily outbound logistics to ensure accurate and timely shipment of orders. • Quality assurance, ensure all outbound activities comply with regulations and our quality standards. • Team leadership and development, lead, coach, motivate our people. • Performance monitoring, monitor key performance indicators and start improvement ideas. • Health, Safety and Workplace standards, make sure everybody goes home healthy again. Required Qualifications: • 3 to 5 years’ experience in a leadership role in logistics. • Knowledge about KPI management. • Experience in managing operational targets and employee performance. • Experience in working in multicultural teams. • A strong quality mindset or well profound knowledge of operating procedures. • Good spoken and written English. • Can-Do mentality, behind every box is a patient, we will do everything in our power to ship every box. • Ability to work under pressure in a fast-paced environment. • Strength to make timely, well-informed decisions and enforce them. Preferred Qualifications: • Experience in logistics, particularly healthcare logistics. • A strong quality mindset and attention to detail. • Familiarity with SAP ERP. • D