HR Manager

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a HR Manager for our Canada Center of Excellence, you will be the core People Lead for our growing Engineering team in Canada, building a vibrant, high-performing culture from the ground up. You will serve as a strategic HR partner with deep expertise in employee relations, talent development, leadership coaching, and Canadian employment standards. Using people data, AI, and automation, you will help leaders make informed talent decisions, streamline People practices, and connect local execution with Redwood’s global talent strategy. • Partner closely with R&D and Engineering leaders to align talent strategies with technical roadmaps, product goals, and organizational priorities. • Coach technical managers, from first-time managers through VPs, on difficult conversations, performance management, team dynamics, and building high-performing technical teams. • Champion a culture of “AI First,” helping Engineering leaders use automated tools and digital enablement to improve team workflows. • Use people data and organizational insights to identify trends, challenge assumptions, and support informed talent decisions. • Serve as the trusted, on-the-ground expert on the Ontario Employment Standards Act (ESA), human rights legislation, privacy law, and Canadian labour law, advising local leadership and supporting global colleagues on Canadian-specific requirements as needed. • Lead evidence-based, data-driven employee relations investigations and conflict resolution for the Canada team, and provide analytical support for global employee relations cases as needed. • Partner with the People Ops team to draft, update, and maintain Canada-specific HR policies, employee handbooks, and compliance standards aligned with local law and Redwood’s global values. • Act as an onsite leader in Canada, providing hands-on, day-to-day support to local leadership and employees. • Execute the end-to-end performance lifecycle within Engineering, including Talent Review cycles, development plans, promotions, and career planning. • Drive Performance Improvement Plans (PIPs) and remediation strategies where applicable, coaching managers on constructive feedback and clear performance metrics. • Collaborate with the Employee Experience Manager to analyze engagement surveys, stay interviews, attrition trends, and other people data, translating insights into meaningful actions. • Support organizational change and team effectiveness initiatives that strengthen performance, engagement, and retention. • Leverage AI tools, including LLMs and automated workflows, to streamline HR administration, improve talent management processes, and automate repetitive tasks. • Partner with Talent Acquisition and Employee Experience to create a smooth, high-touch onboarding experienc