Network Operations Specialist (Network Engineer II) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a  Network Operations Specialist  to support the customer’s computer data communications systems, providing event management and advanced incident troubleshooting. Additional support is provided for design specifications, testing and inspections for computer networks; plan and implementing upgrades; and analyzing and organizing corresponding hardware and software combined solutions through network modeling.   This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Work to be performed at a government customer site in Springfield, VA. The job duties of the Network Operations Specialist are as follows: • Support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices. Respond to and resolve escalated incident tickets. • Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment). • Troubleshoot incident tickets escalated from the Network Operations Center (NOC). • Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and inventory. • Layer 1, 2, and 3 network experience. • Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)). • Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.  • Leverage various network tools to analyze and isolate customer impacting events on the network. • Ensure operational network equipment is compliant with current software recommendations and configuration baselines. • Draft and review process documentation used by network operations personnel. • Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents. • Diagnose hardware and software problems and coordinate replacement of defective components. • Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all network device configurations.   Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: Candidate  must have 10 years of experience that can be a combination of work history and education . This equates to a doctorate and 3, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS and 10 years.    Additional required qualifications include: • Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2. • Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS). • Strong familiarity with Layer 3 protocols such as: Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Virtual Router