HR Generalist

We're looking for a hands-on, detail-oriented HR Generalist to join our Global HR team in Washington, DC. Reporting to the Global Head of HR Operations , you'll own global onboarding and support day-to-day HR administration, including employee changes, commission plan administration, and HR systems . The role may evolve as business needs change , you'll own global onboarding and support day-to-day HR administration, including employee changes, commission plan administration, and HR systems. You'll partner with employees, managers, and cross-functional teams to deliver a consistent employee experience, maintain accurate HR records, and help improve processes across our global organization. What You’ll Do as an HR Generalist   Global Onboarding & Employee Experience • Own the global onboarding process, ensuring a consistent, organized, and welcoming experience for new employees across regions. • Coordinate pre-onboarding activities with Talent Acquisition, hiring managers, IT, Payroll, and other stakeholders, ensuring new hire information is accurate and all required steps are completed before the employee's start date. • Own and coordinate new hire orientation across regions, manage onboarding communications, and conduct new hire check-ins to ensure a consistent employee experience. • Track onboarding milestones, required documentation, and outstanding actions, ensuring timely completion and resolution of issues. • Identify opportunities to improve onboarding workflows, resources, and the overall new hire experience. HR Administration & Employee Lifecycle • Process routine employee changes in Rippling, including updates to employee information, job details, reporting relationships, and other employment records, ensuring accuracy and timely completion. • Manage probationary period tracking and follow-up, including manager reminders and completion of required documentation. • Administer Form I-9 and applicable right-to-work verification requirements, ensuring timely and accurate completion. • Coordinate access to required labor law notices for remote U.S. employees. • Maintain employee documentation and support consistent HR processes across regions. Commission Plan Administration • Prepare, distribute, and track employee commission plans, amendments, and related documentation. • Coordinate with Payroll and relevant business teams to ensure accurate plan administration and timely communication. • Maintain records of employee acknowledgments, outstanding actions, and completed documentation. • Identify opportunities to streamline commission plan administration and tracking. Employee Support & HR Systems • Serve as a point of contact for routine employee HR inquiries, providing timely guidance on established policies, processes, and HR systems. • Monitor HR support tickets, resolve routine requests, and coordinate with the appropriate HR team members on more complex matters. • Assist employees and managers with Rippling navigation and HR self-service resources, escalating technical issues as needed. • Maintain and update employee-facing HR content on internal intranet, ensuring resources remain accurate and accessible. Process Improvement & Global HR Initiatives • Maintain and improve HR process documentation, checklists, templates, and standard operating procedures. • Identify opportunities to streamline administrative workflows, improve data accuracy, and enhance the employee experience. • Support global HR initiatives, system enhancements, and operational projects in partnership with the Global HR Operations team.   • Perform other HR duties as needed, consistent with the level and scope of the role. Key Skills:     • 2-5 years of HR Generalist, HR Operations, or People Operations experience.  • Worki