Store Manager, Bond Street, NYC

OVERVIEW: As a Store Manager at Gymshark's Flagship store on Bond Street, New York City, you will be at the forefront of driving success in a fast-paced and vibrant retail environment. You’ll lead by example, ensuring that every customer enjoys an exceptional experience while maintaining the highest standards across all aspects of store operations. From overseeing day-to-day activities to managing a high-performing team, you will be responsible for delivering outstanding customer service, optimizing sales performance, and ensuring the store’s presentation is aligned with Gymshark’s brand. With your passion for fitness and fashion, you'll inspire and motivate your team to cultivate a culture of energy, positivity, and collaboration. You’ll work closely with senior leadership to implement Gymshark’s vision, achieve business goals, and maintain an inclusive and dynamic store atmosphere that reflects the Gymshark spirit. As the Store Manager, you’ll drive results, foster a thriving team culture, and lead the store to continued growth and success. WHAT YOU'LL BE DOING: • As a Store Manager at Gymshark, you will lead the store's success through dynamic leadership, ensuring the store delivers on its commercial goals and provides an exceptional experience for our customers. Your key responsibilities will include: • Representing Gymshark’s culture and values, acting as a passionate brand ambassador and role model for your team, while ensuring the store environment reflects our brand's energy and ethos. • Driving commercial success by analysing sales data, managing stock levels, and implementing strategies to meet and exceed sales targets while optimizing profitability and ensuring ROI. • Leading daily operations, overseeing all aspects of store management, from customer service to store presentation, while also contributing to the strategic direction of the business. • Ensuring safety and well-being for everyone in the store—customers, staff, and assets—by maintaining a secure environment for stock, technology, and the physical store space with a dotted line into key health and safety stakeholders. • Identifying and fostering growth opportunities within your team and the broader business, building a high performing, engaged workforce that is driven to succeed. • Providing clear, actionable communication and feedback, working closely with GSHQ to align store performance with Gymshark’s broader business objectives and initiatives. • Leading the recruitment, development, and leadership of a diverse, world-class team, ensuring that each team member is aligned with the company’s values and goals. • Offering in-the-moment coaching and feedback to drive both individual and team performance, motivating your team to consistently exceed KPIs and deliver results. • Setting the standard for customer service, brand experience, product knowledge, and operational excellence, ensuring that every customer interaction embodies the Gymshark ethos. • Supporting the execution of key projects and initiatives, working with your team and store leadership to deliver on deadlines and maintain operational efficiency. • Mentoring and coaching your team to help them grow personally and professionally, empowering individuals to excel and take ownership of their roles. • Holding key-holder responsibilities, including opening and closing the store, maintaining operational integrity, and ensuring that the store is always running smoothly. • Deputizing for the Store Manager in their absence, ensuring seamless operations, team cohesion, and consistency in leadership. • Bringing energy, passion, and positivity to the workplace every day, fostering a culture of inclusivity and teamwork that motivates your team to perform at their best. • Contributing to a c