Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We deliver value-added services by combining expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams serve a diverse global customer base across industries, from banking and payments to retail and restaurants. Advisors & Consulting Services includes five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the development and implementation of client campaigns and engagements, using customer data and deep direct-marketing expertise across channels to evaluate results and optimize performance. To explore roles across specializations and levels, visit Mastercard consulting specializations. Role • Lead complex client engagements across industries and business challenges. • Build and lead marketing strategies and campaigns for regional and global clients, leveraging technology and data. • Own senior client relationships, from mid-level stakeholders to the C-suite, and serve as a trusted business advisor. • Guide teams through complex problem-solving to deliver business-focused solutions and recommendations that create measurable client value. • Motivate project teams to produce high-quality deliverables and foster a collaborative, inclusive environment. • Partner with internal Mastercard stakeholders, including Product and Business Development, to scope engagements, design relevant client solutions, and build the firm’s intellectual capital. • Bring marketplace perspectives and insights to clients and internal teams. • Lead on-the-job training, coaching, and mentorship for direct reports and broader project teams. • Apply a strong understanding of marketing specializations and the connections across disciplines. All About You • Undergraduate degree in marketing, communications, or a related field. • 15+ years of experience in marketing and campaign engagements, with expertise in one or more of the following: marketing content; digital and social media campaigns; digital customer experience; digital marketing; end-to-end product launches; ad-tech and mar-tech ecosystems; offline campaigns; media management and planning; or direct-response marketing. • Demonstrated success coaching and leading teams across large, strategic engagements involving third parties. • Experience managing vendors and senior client relationships. • Deep knowledge of business KPIs, financials, and organizational leadership. • Ability to identify business-development opportunities and adjacencies, and to lead proposal development and scoping. • Experience creating innovative solutions, generating new knowledge, and providing industry perspectives and thought leadership. • Advanced proficiency in Word, Excel, and PowerPoint. •