Technology Solutions Professional

Become a part of our caring community   The Technology Solutions Professional supports the quality and reliability of technology solutions by testing software applications and system configurations to ensure they function as expected and meet defined business requirements. Main responsibilities ·         Create, maintain, and execute test cases, test scenarios, and test data based on defined business and functional requirements. ·         Perform functional, regression, integration, and configuration testing to identify defects and validate system functionality. ·         Document defects clearly, including expected and actual results, and track issues through resolution. ·         Partner with developers, business analysts, product teams, and other stakeholders to investigate, reproduce, and resolve defects. ·         Retest resolved defects and validate that fixes meet expected requirements without introducing additional issues. ·         Document testing activities, results, issues, and supporting evidence in accordance with established QA processes. ·         Communicate testing progress, identified risks, defects, and resolution status to team members and management. ·         Participate in requirements reviews, refinement sessions, and other team discussions to understand upcoming functionality and identify potential testing needs. ·         Support the development and continuous improvement of testing standards, processes, documentation, and procedures. ·         Provide input on future system configurations and potential solution improvements based on testing observations Use your skills to make an impact   Required Qualifications o    1 or more years’ experience working in an agile delivery environment. o    1 or more years’ experience writing and validating test cases o    Experience and understanding of clinical workflows and platforms o    Ability to work one night/early morning a month to support production turn and required testing o    Willingness to learn new applications, technologies, and QA methodologies.   Preferred Qualifications o    Medicaid exposure o    Experience working on vendor SaaS platforms o    Experience with tools such as Azure DevOps, Jira, or similar test/defect tracking platforms   Additional Information ·         Location: Remote Nationwide ·         This position is designed to support business on the east coast and you must be able to work 9am EST, Mon-Fri.    Interview Format: As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule . #LI-MM3 Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.   Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.   Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location an