Sr. Leave Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Senior Leave Specialist provides advanced case management and subject matter expertise in the administration of leave of absence programs, and the associated administration of employee pay and benefits. The role has significant responsibility for identifying, researching, and resolving complex leave-related pay issues, including pay discrepancies, adjustments, and overpayments, in partnership with Payroll and other internal stakeholders. The Senior Leave Specialist also serves as a senior escalation resource within the leave organization, providing guidance on complex cases and helping ensure consistent application of leave policies, pay practices, and administrative procedures. The position requires in-depth knowledge of leave and disability programs, including short-term disability, long-term disability, FMLA, military leave, parental and adoption leave, and other paid and unpaid leaves, as well as a strong understanding of how leave status and benefit payments interact with employee payroll. The Senior Leave Case Specialist supports accurate and timely resolution of leave-related pay matters, operational reporting and analysis, and resolution of complex issues involving internal and external partners. Basic Qualifications - Bachelor's degree, or equivalent work experience - Three or more years of experience in benefits administration Preferred Skills/Experience - At least two years of experience using Workday including payroll processing activities - Three or more years of experience in benefits and leave administration - Strong math, Excel and power BI skills - Strong customer service skills with strong focus on creating a positive team member and manager experience -Advanced knowledge of leave of absence and disability administration. - Demonstrated ability to independently research and resolve complex or escalated employee cases. - Strong customer service skills with experience handling sensitive or challenging employee situations. - Experience interpreting leave policies, benefit plan provisions, and administrative procedures. - Ability to analyze operational data, prepare reports, and identify trends or areas requiring attention. - Strong problem-solving skills and the ability to coordinate effectively across payroll, benefits, human resources, and external service providers. - Ability to mentor and provide technical guidance to other team members. - Strong written and verbal communication skills. - Professional leave-management certification or demonstrated progress toward an industry-recognized certification preferred. Location Expectations : This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants . Benefits:   Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, visi